Greenhaven Health and Rehabilitation Center

CMS abuse icon · Guilford · NC · For profit - Limited Liability company · PRINCIPLE LONG TERM CARE chain · 120 certified beds · CCN 345132 · SNOWSHOE LTC GROUP, LLC


Greenhaven Health and Rehabilitation Center operates 120 certified beds in Greensboro, North Carolina. Its Medicare and Medicaid certification dates to 1974-08-01. It averages 101.5 residents a day.

What harm was found in the violations cited at Greenhaven Health and Rehabilitation Center?

CMS lists 34 health-inspection deficiencies for Greenhaven Health and Rehabilitation Center since 2023-01-13, 23 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-09-04.

Survey dateTagDeficiencySeverity
2025-09-04F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-07-08F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-07-08F0658, F0883Ensure services provided by the nursing facility meet professional standards of quality. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2025-07-08F0565, F0602, F0641, F0655, F0687, F0756Honor the resident's right to organize and participate in resident/family groups in the facility. / Protect each resident from the wrongful use of the resident's belongings or money. / Ensure each resident receives an accurate assessment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide appropriate foot care. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D
2025-04-25F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-04-25F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D
2024-03-14F0561, F0585, F0657, F0867, F0881, F0887Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Implement a program that monitors antibiotic use. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E
2024-03-14F0609, F0688, F0761, F0883Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2024-03-14F0576Ensure residents have reasonable access to and privacy in their use of communication methods.C
2023-01-13F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.G
2023-01-13F0804, F0809Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.E
2023-01-13F0578, F0607, F0656, F0657, F0761, F0810, F0867Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.D
2023-01-13F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.B

Why was Greenhaven Health and Rehabilitation Center fined?

DateTypeAmount
2025-07-08Fine$123,126

Has Greenhaven Health and Rehabilitation Center had payment denied by Medicare?

Payment denial startLength in days
2025-08-0535

How is Greenhaven Health and Rehabilitation Center staffed relative to the NC average?

MeasureThis facilityNC average
Total nurse staffing hours per resident per day3.499333.83430
Total nursing staff turnover (%)62.649.0
Average number of residents per day101.586.9

Who owns Greenhaven Health and Rehabilitation Center, and what chain is it in?

Greenhaven Health and Rehabilitation Center is registered with CMS as For profit - Limited Liability company, operates under the legal business name SNOWSHOE LTC GROUP, LLC and belongs to the PRINCIPLE LONG TERM CARE chain.

RoleOwnerAssociation date
MANAGING CONTROL - GOVERNING BODYBLAKE, KHASHANAsince 01/01/2025
CORPORATE OFFICERBOICE, GALE, JOHNSON, DIANNEsince 01/01/2011
OPERATIONAL/MANAGERIAL CONTROLPRINCIPLE LONG TERM CARE, INC., ABELA, ANTHONY, SIMPSON, MALIKsince 01/01/2011
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFBOICE, GALEsince 02/11/2026
ADP OF THE SNFBLAKE, KHASHANA, SIMPSON, MALIKsince 05/12/2025

Were you or a family member harmed at Greenhaven Health and Rehabilitation Center?