White Oak Manor-Shelby
White Oak Manor-Shelby operates 160 certified beds in Shelby, North Carolina. Its Medicare and Medicaid certification dates to 1977-10-26. It averages 112.4 residents a day.
What harm was found in the violations cited at White Oak Manor-Shelby?
CMS lists 18 health-inspection deficiencies for White Oak Manor-Shelby since 2023-02-28, 15 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-03-12.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-12 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2025-08-28 | F0641 | Ensure each resident receives an accurate assessment. | E |
| 2025-08-28 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2025-07-23 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2025-07-23 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| 2024-10-21 | F0880, F0882 | Provide and implement an infection prevention and control program. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F |
| 2024-10-21 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| 2024-05-23 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2024-05-23 | F0679, F0755, F0809 | Provide activities to meet all resident's needs. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E |
| 2024-05-23 | F0550, F0656, F0658 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. | D |
| 2023-02-28 | F0600, F0610 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations. | J |
| 2023-02-28 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
Why was White Oak Manor-Shelby fined 5 times?
| Date | Type | Amount |
|---|---|---|
| 2026-03-12 | Fine | $10,868 |
| 2025-07-23 | Fine | $11,700 |
| 2025-07-23 | Fine | $3,931 |
| 2025-07-23 | Fine | $3,931 |
| 2024-05-23 | Fine | $12,542 |
Has White Oak Manor-Shelby had payment denied by Medicare?
| Payment denial start | Length in days |
|---|---|
| 2025-08-14 | 34 |
How is White Oak Manor-Shelby staffed relative to the NC average?
| Measure | This facility | NC average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.43487 | 3.83430 |
| Total nursing staff turnover (%) | 62.8 | 49.0 |
| Average number of residents per day | 112.4 | 86.9 |
Who owns White Oak Manor-Shelby, and what chain is it in?
White Oak Manor-Shelby is registered with CMS as For profit - Corporation, operates under the legal business name NHC HEALTHCARE/SHELBY, LLC and belongs to the NATIONAL HEALTHCARE CORPORATION chain.
| Role | Owner | Association date |
|---|---|---|
| INDIRECT OWNERSHIP INTEREST | MORGAN STANLEY INSTITUTIONAL ADVISORS LLC, ABERNATHY, JAMES, ADAMS, ROBERT, ADAMS, WILLIAM, FLATT, BEN, FLATT, STEPHEN, HASSAN, EMIL, KIDD, BRIAN, LAROCHE, RICHARD, MCCREARY, JOSH, TRAIL, SANDRA | since 01/13/1998 |
| MANAGING CONTROL - GOVERNING BODY | ADAMS, ROBERT | since 01/13/1998 |
| CORPORATE DIRECTOR | FLATT, STEPHEN, PIERCEY, LISA | since 06/21/2005 |
| CORPORATE OFFICER | FLATT, BEN, KIDD, BRIAN, MCCREARY, JOSH | since 03/02/2017 |
| OPERATIONAL/MANAGERIAL CONTROL | CLARK, KEVIN, FLATT, STEPHEN, FORSEY, GREGORY, HIGBY, MICHELLE, KIDD, BRIAN, LOMBARDO, CRYSTAL | since 08/01/2024 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | FLATT, STEPHEN | since 02/07/2026 |
| ADP OF THE SNF | BLACKROCK INC, CLARK, KEVIN, FORSEY, GREGORY, KIDD, BRIAN, LOMBARDO, CRYSTAL | since 01/29/2026 |
Were you or a family member harmed at White Oak Manor-Shelby?