COPPER ROCK HEALTHCARE

Non profit - Corporation · 90 certified beds · CCN 265878 · WILLOW HEALTH CARE INC · Webster · MO


COPPER ROCK HEALTHCARE is a 90-bed nursing home in ROGERSVILLE, Missouri. CMS has certified it for Medicare and Medicaid since 2019-10-03. It averages 74.3 residents a day.

What harm was found in the violations cited at COPPER ROCK HEALTHCARE?

CMS lists 31 health-inspection deficiencies for COPPER ROCK HEALTHCARE since 2021-10-07, 29 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-13.

Survey dateTagDeficiencySeverity
2026-03-13F0728, F0919Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Make sure that a working call system is available in each resident's bathroom and bathing area.F
2026-03-13F0695, F0804, F0880Provide safe and appropriate respiratory care for a resident when needed. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program.E
2026-03-13F0692, F0697Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate pain management for a resident who requires such services.D
2025-12-11F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.F
2025-08-06F0610Respond appropriately to all alleged violations.D
2025-04-04F0677, F0686, F0697Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate pain management for a resident who requires such services.D
2024-08-19F0760Ensure that residents are free from significant medication errors.G
2024-01-25F0812, F0881Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Implement a program that monitors antibiotic use.F
2024-01-25F0550, F0756, F0803, F0805Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.E
2024-01-25F0623, F0625, F0688, F0689, F0690, F0726, F0758, F0842Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2023-12-12F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2021-10-07F0684, F0686Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D

How is COPPER ROCK HEALTHCARE staffed?

MeasureThis facilityMO average
Total nurse staffing hours per resident per day3.542853.43324
Total nursing staff turnover (%)77.656.0
Average number of residents per day74.373.0

Who owns COPPER ROCK HEALTHCARE?

COPPER ROCK HEALTHCARE is registered with CMS as Non profit - Corporation, operates under the legal business name WILLOW HEALTH CARE INC.

RoleOwnerAssociation date
W-2 MANAGING EMPLOYEEPACE, ROYsince 09/01/2020
CORPORATE OFFICERALTER, SHIRLEY, GREGORY, MARY, MILLER, SHERRY, PACE, ROYsince 05/24/2004

Were you or a family member harmed at COPPER ROCK HEALTHCARE?