SHEPHERD OF THE HILLS LIVING CENTER
SHEPHERD OF THE HILLS LIVING CENTER is a 100-bed nursing home in BRANSON, Missouri. CMS has certified it for Medicare and Medicaid since 1989-08-24. It averages 75.6 residents a day.
What harm was found in the violations cited at SHEPHERD OF THE HILLS LIVING CENTER?
CMS lists 30 health-inspection deficiencies for SHEPHERD OF THE HILLS LIVING CENTER since 2022-07-28, 19 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-02-13.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-02-13 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| 2026-02-13 | F0607, F0761, F0880 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | E |
| 2026-02-13 | F0656, F0658, F0692 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide enough food/fluids to maintain a resident's health. | D |
| 2025-11-20 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2025-07-29 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| 2024-03-21 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2024-03-21 | F0554, F0585, F0677, F0698, F0756, F0761, F0914 | Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide bedrooms that don't allow residents to see each other when privacy is needed. | D |
| 2023-11-20 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-09-29 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2022-07-28 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2022-07-28 | F0623, F0625, F0700, F0804, F0880 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. | E |
| 2022-07-28 | F0582, F0655, F0759, F0760 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. | D |
| 2022-07-28 | F0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | C |
How is SHEPHERD OF THE HILLS LIVING CENTER staffed relative to the MO average?
| Measure | This facility | MO average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.38114 | 3.43324 |
| Total nursing staff turnover (%) | 55.6 | 56.0 |
| Average number of residents per day | 75.6 | 73.0 |
Who owns SHEPHERD OF THE HILLS LIVING CENTER, and what chain is it in?
SHEPHERD OF THE HILLS LIVING CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name N & R OF BRANSON LLC and belongs to the JAMES & JUDY LINCOLN chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | LINCOLN, JAMES, LINCOLN, JUDY | since 09/01/2016 |
| OPERATIONAL/MANAGERIAL CONTROL | LTC MANAGEMENT SERVICES LLC | since 09/01/2016 |
Were you or a family member harmed at SHEPHERD OF THE HILLS LIVING CENTER?