MILAN HEALTH CARE CENTER
MILAN HEALTH CARE CENTER is a 100-bed nursing home in MILAN, Missouri. CMS has certified it for Medicare and Medicaid since 1984-05-04. It averages 94.9 residents a day.
What harm was found in the violations cited at MILAN HEALTH CARE CENTER?
CMS lists 45 health-inspection deficiencies for MILAN HEALTH CARE CENTER since 2019-10-09, 24 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-10-30.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-10-30 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| 2025-07-10 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| 2025-07-10 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| 2025-05-23 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| 2025-05-23 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| 2025-05-23 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| 2025-03-05 | F0727, F0812 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2025-03-05 | F0637, F0641, F0657, F0677, F0725, F0804, F0880 | Assess the resident when there is a significant change in condition / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. | E |
| 2025-03-05 | F0558, F0688 | Reasonably accommodate the needs and preferences of each resident. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| 2025-01-22 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| 2024-10-17 | F0609, F0610 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2024-10-02 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-05-07 | F0600, F0610 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations. | D |
| 2023-11-28 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| 2023-06-13 | F0802, F0803, F0804, F0812, F0880 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | F |
| 2023-06-13 | F0557, F0607, F0623, F0655, F0728, F0760, F0805, F0806, F0807 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Ensure that residents are free from significant medication errors. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | E |
| 2023-06-13 | F0641, F0658, F0677, F0825 | Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide or get specialized rehabilitative services as required for a resident. | D |
| 2019-10-09 | F0606, F0679 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. / Provide activities to meet all resident's needs. | E |
| 2019-10-09 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
Why was MILAN HEALTH CARE CENTER fined?
| Date | Type | Amount |
|---|---|---|
| 2025-01-22 | Fine | $49,897 |
How is MILAN HEALTH CARE CENTER staffed relative to the MO average?
| Measure | This facility | MO average |
|---|---|---|
| Total nurse staffing hours per resident per day | 2.01239 | 3.43324 |
| Total nursing staff turnover (%) | 58.8 | 56.0 |
| Average number of residents per day | 94.9 | 73.0 |
Who owns MILAN HEALTH CARE CENTER, and what chain is it in?
MILAN HEALTH CARE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name BKY HEALTHCARE OF MILAN, INC and belongs to the RELIANT CARE MANAGEMENT chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | RELIANT CARE INVESTORS INC | since 01/28/2011 |
| W-2 MANAGING EMPLOYEE | JONES, DELYNNA | since 07/29/2017 |
| CORPORATE OFFICER | DESTEFANE, RICHARD | since 01/28/2011 |
| OPERATIONAL/MANAGERIAL CONTROL | RELIANT CARE MANAGEMENT COMPANY LLC | since 01/28/2011 |
Were you or a family member harmed at MILAN HEALTH CARE CENTER?