PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE
PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE is a 120-bed nursing home in FLORISSANT, Missouri. CMS has certified it for Medicare and Medicaid since 1989-01-01. It averages 59.7 residents a day.
What harm was found in the violations cited at PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE?
CMS lists 60 health-inspection deficiencies for PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE since 2020-10-06, 38 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-04.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-04 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| 2025-09-11 | F0607, F0693 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| 2025-03-21 | F0805, F0812, F0921 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2025-03-21 | F0558, F0561, F0609, F0644, F0656, F0677, F0684, F0698, F0791, F0842, F0880, F0883 | Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide or obtain dental services for each resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2024-07-02 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2024-03-28 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2023-12-19 | F0558, F0658 | Reasonably accommodate the needs and preferences of each resident. / Ensure services provided by the nursing facility meet professional standards of quality. | D |
| 2023-11-01 | F0568, F0571, F0607, F0700, F0770, F0804, F0812, F0883, F0909 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E |
| 2023-11-01 | F0658, F0661, F0686, F0689, F0693, F0759, F0761 | Ensure services provided by the nursing facility meet professional standards of quality. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2020-10-06 | F0692 | Provide enough food/fluids to maintain a resident's health. | G |
| 2020-10-06 | F0620, F0725, F0756, F0812, F0868 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F |
| 2020-10-06 | F0570, F0623, F0625, F0677, F0688, F0689, F0700, F0758, F0759, F0761, F0881 | Assure the security of all personal funds of residents deposited with the facility. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Implement a program that monitors antibiotic use. | E |
| 2020-10-06 | F0582, F0609, F0658, F0698, F0757 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
How is PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE staffed relative to the MO average?
| Measure | This facility | MO average |
|---|---|---|
| Total nurse staffing hours per resident per day | 2.38660 | 3.43324 |
| Total nursing staff turnover (%) | 48.1 | 56.0 |
| Average number of residents per day | 59.7 | 73.0 |
Who owns PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE, and what chain is it in?
PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE is registered with CMS as For profit - Corporation, operates under the legal business name HELIA HEALTHCARE OF FLORISSANT LLC and belongs to the HELIA HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | MILLER, STEPHEN | since 04/01/2008 |
| CONTRACTED MANAGING EMPLOYEE | MILLER, STEPHEN | since 04/01/2008 |
| CORPORATE OFFICER | MILLER, STEPHEN | since 04/01/2008 |
Were you or a family member harmed at PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE?