NORMANDY NURSING CENTER

CMS abuse icon · St. Louis · MO · For profit - Corporation · MGM HEALTHCARE chain · 116 certified beds · CCN 265578 · NORMANDY HEALTHCARE LLC


NORMANDY NURSING CENTER operates 116 certified beds in SAINT LOUIS, Missouri. Its Medicare and Medicaid certification dates to 1994-03-11. It averages 96.3 residents a day.

What harm was found in the violations cited at NORMANDY NURSING CENTER?

CMS lists 40 health-inspection deficiencies for NORMANDY NURSING CENTER since 2020-09-15, 35 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-30.

Survey dateTagDeficiencySeverity
2026-06-30F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2026-06-30F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-08-21F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2025-05-16F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-05-16F0812, F0921Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.F
2025-05-16F0689, F0880Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide and implement an infection prevention and control program.E
2025-05-16F0558, F0566, F0603, F0676, F0677, F0684, F0686, F0698, F0759, F0808Reasonably accommodate the needs and preferences of each resident. / 1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to. / Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.D
2025-02-04F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-02-04F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2025-02-04F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
2024-07-26F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-06-11F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2023-12-15F0569, F0727, F0761, F0803, F0812, F0883Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2023-12-15F0645, F0692PASARR screening for Mental disorders or Intellectual Disabilities / Provide enough food/fluids to maintain a resident's health.D
2023-12-15F0577, F0623, F0625Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.C
2023-10-20F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2020-09-15F0576, F0658, F0677, F0880Ensure residents have reasonable access to and privacy in their use of communication methods. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide and implement an infection prevention and control program.E
2020-09-15F0759Ensure medication error rates are not 5 percent or greater.D

Why was NORMANDY NURSING CENTER fined?

DateTypeAmount
2023-10-20Fine$9,315

Has NORMANDY NURSING CENTER had payment denied by Medicare?

Payment denial startLength in days
2025-06-2012

How is NORMANDY NURSING CENTER staffed relative to the MO average?

MeasureThis facilityMO average
Total nurse staffing hours per resident per day3.217533.43324
Total nursing staff turnover (%)56.356.0
Average number of residents per day96.373.0

Who owns NORMANDY NURSING CENTER, and what chain is it in?

NORMANDY NURSING CENTER is registered with CMS as For profit - Corporation, operates under the legal business name NORMANDY HEALTHCARE LLC and belongs to the MGM HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTNORMANDY INVESTMENTS, LLCsince 09/18/2017
W-2 MANAGING EMPLOYEEWUNDER, LAURAsince 03/11/2022
CORPORATE DIRECTORBIENSTOCK, JUDAHsince 12/01/2017
CORPORATE OFFICERBIENSTOCK, JUDAHsince 12/01/2017

Were you or a family member harmed at NORMANDY NURSING CENTER?