CRESTWOOD HEALTH CARE CENTER

CMS abuse icon · St. Louis · MO · For profit - Limited Liability company · RELIANT CARE MANAGEMENT chain · 150 certified beds · CCN 265823 · CRESTWOOD HEALTH CARE CENTER, L.L.C.


CRESTWOOD HEALTH CARE CENTER operates 150 certified beds in FLORISSANT, Missouri. Its Medicare and Medicaid certification dates to 2008-07-01. It averages 139.2 residents a day.

What harm was found in the violations cited at CRESTWOOD HEALTH CARE CENTER?

CMS lists 84 health-inspection deficiencies for CRESTWOOD HEALTH CARE CENTER since 2021-07-21, 57 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-06-26.

Survey dateTagDeficiencySeverity
2026-06-26F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2026-05-22F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2026-05-01F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-05-01F0568, F0602, F0689, F0919Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Protect each resident from the wrongful use of the resident's belongings or money. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Make sure that a working call system is available in each resident's bathroom and bathing area.E
2026-05-01F0582, F0584, F0641, F0656, F0658, F0687, F0729, F0759Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate foot care. / Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. / Ensure medication error rates are not 5 percent or greater.D
2026-05-01F0732Post nurse staffing information every day.B
2025-11-18F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.K
2025-11-18F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-09-22F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-07-31F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2025-07-31F0880Provide and implement an infection prevention and control program.D
2025-06-13F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2025-06-13F0609, F0689, F0842, F0880Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program.D
2025-03-25F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-03-07F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2025-02-19F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-01-09F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-12-20F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-11-06F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-09-23F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-06-21F0727, F0812Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-06-21F0568, F0570, F0584, F0803, F0880Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Assure the security of all personal funds of residents deposited with the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Provide and implement an infection prevention and control program.E
2024-06-21F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-05-06F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2024-05-06F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-03-19F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2024-03-19F0609, F0610Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2024-02-06F0760Ensure that residents are free from significant medication errors.J
2024-02-06F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-01-10F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2023-12-08F0600, F0760Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that residents are free from significant medication errors.J
2023-12-08F0604, F0609, F0610, F0689, F0741Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.D
2023-10-06F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2021-07-21F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2021-07-21F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2021-07-21F0558, F0568, F0569, F0577, F0584, F0607, F0609, F0610, F0658, F0755, F0883, F0925Reasonably accommodate the needs and preferences of each resident. / Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2021-07-21F0554, F0576, F0625, F0645, F0656, F0661, F0677, F0684, F0698, F0740, F0757, F0759, F0914Allow residents to self-administer drugs if determined clinically appropriate. / Ensure residents have reasonable access to and privacy in their use of communication methods. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure medication error rates are not 5 percent or greater. / Provide bedrooms that don't allow residents to see each other when privacy is needed.D

Why was CRESTWOOD HEALTH CARE CENTER fined 2 times?

DateTypeAmount
2025-11-18Fine$17,644
2023-12-08Fine$129,243

Has CRESTWOOD HEALTH CARE CENTER had payment denied by Medicare?

Payment denial startLength in days
2024-03-0876

How is CRESTWOOD HEALTH CARE CENTER staffed relative to the MO average?

MeasureThis facilityMO average
Total nurse staffing hours per resident per day2.617963.43324
Total nursing staff turnover (%)64.656.0
Average number of residents per day139.273.0

Who owns CRESTWOOD HEALTH CARE CENTER, and what chain is it in?

CRESTWOOD HEALTH CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name CRESTWOOD HEALTH CARE CENTER, L.L.C. and belongs to the RELIANT CARE MANAGEMENT chain.

RoleOwnerAssociation date
W-2 MANAGING EMPLOYEECULP, CHADsince 01/20/2022
CORPORATE OFFICERDESTEFANE, RICHARDsince 01/01/2008
OPERATIONAL/MANAGERIAL CONTROLRELIANT CARE MANAGEMENT COMPANY LLCsince 02/14/2008

Were you or a family member harmed at CRESTWOOD HEALTH CARE CENTER?