BENTLEYS EXTENDED CARE

CMS abuse icon · St. Louis · MO · For profit - Corporation · 72 certified beds · CCN 265732 · ASHBY ROAD INC


BENTLEYS EXTENDED CARE operates 72 certified beds in OVERLAND, Missouri. Its Medicare and Medicaid certification dates to 2002-06-01. It averages 52.3 residents a day.

What harm was found in the violations cited at BENTLEYS EXTENDED CARE?

CMS lists 67 health-inspection deficiencies for BENTLEYS EXTENDED CARE since 2019-11-07, 36 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-05-20.

Survey dateTagDeficiencySeverity
2026-05-20F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-04-30F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.E
2026-04-30F0760Ensure that residents are free from significant medication errors.D
2026-02-25F0684, F0697Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services.G
2025-12-10F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2025-12-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2025-12-10F0697Provide safe, appropriate pain management for a resident who requires such services.D
2025-04-30F0790Provide routine and 24-hour emergency dental care for each resident.D
2025-02-04F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2025-02-04F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-02-04F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-10-24F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.F
2024-10-24F0550, F0656, F0689, F0727, F0755, F0761, F0812, F0880, F0883, F0887, F0947Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2024-10-24F0580, F0623, F0625, F0641, F0657, F0678, F0684, F0687, F0695, F0728, F0758Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate foot care. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2024-07-03F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2023-06-30F0656, F0689, F0700Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.K
2023-06-30F0692Provide enough food/fluids to maintain a resident's health.G
2023-06-30F0728, F0812, F0835, F0838, F0867, F0880, F0881, F0882Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F
2023-06-30F0568, F0640, F0641, F0761Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Ensure each resident receives an accurate assessment. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2023-06-30F0550, F0580, F0636, F0644, F0698, F0759, F0760Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors.D
2019-11-07F0582, F0730Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Observe each nurse aide's job performance and give regular training.E
2019-11-07F0677, F0756, F0842, F0849, F0880Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Provide and implement an infection prevention and control program.D
2019-11-07F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.C

Why was BENTLEYS EXTENDED CARE fined?

DateTypeAmount
2025-02-04Fine$28,969

Has BENTLEYS EXTENDED CARE had payment denied by Medicare?

Payment denial startLength in days
2026-03-105

How is BENTLEYS EXTENDED CARE staffed?

MeasureThis facilityMO average
Average number of residents per day52.373.0

Who owns BENTLEYS EXTENDED CARE?

BENTLEYS EXTENDED CARE is registered with CMS as For profit - Corporation, operates under the legal business name ASHBY ROAD INC.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTBENTLEY, DAVID JOEsince 07/18/2003
CORPORATE DIRECTORBENTLEY, DAVID JOEsince 06/23/2004
CORPORATE OFFICERBENTLEY, DAVID JOE, BENTLEY, GAYLA DENISEsince 07/18/2003
OPERATIONAL/MANAGERIAL CONTROLGAO, SHAWNsince 01/01/2017
ADP OF THE SNFBENTLEY, GAYLA DENISE, GAO, SHAWNsince 01/01/2017

Were you or a family member harmed at BENTLEYS EXTENDED CARE?