NORTH VILLAGE PARK

Special Focus Facility candidate · CMS abuse icon · Randolph · MO · For profit - Limited Liability company · RELIANT CARE MANAGEMENT chain · 183 certified beds · CCN 265330 · NORTH VILLAGE PARK, LLC


NORTH VILLAGE PARK operates 183 certified beds in MOBERLY, Missouri. Its Medicare and Medicaid certification dates to 1988-07-01. It averages 168.6 residents a day.

What harm was found in the violations cited at NORTH VILLAGE PARK?

CMS lists 129 health-inspection deficiencies for NORTH VILLAGE PARK since 2021-04-15, 83 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-03-26.

Survey dateTagDeficiencySeverity
2026-03-26F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-03-04F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2026-02-19F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2026-02-19F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.D
2026-01-16F0569, F0600Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-12-12F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J
2025-12-12F0584, F0812, F0880Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2025-12-12F0567, F0568, F0576, F0607, F0628, F0641, F0657, F0658, F0728, F0804, F0805, F0809, F0925Honor the resident's right to manage his or her financial affairs. / Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Ensure residents have reasonable access to and privacy in their use of communication methods. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2025-12-12F0692Provide enough food/fluids to maintain a resident's health.D
2025-12-12F0577, F0732Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Post nurse staffing information every day.C
2025-12-04F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J
2025-12-04F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-12-04F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2025-11-18F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-11-18F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-08-13F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.G
2025-08-13F0684, F0880Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program.D
2025-07-29F0600, F0658, F0742Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.G
2025-07-10F0600, F0689Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-07-01F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.E
2025-07-01F0600, F0689Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-05-29F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.E
2025-05-29F0600, F0610, F0689Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-04-24F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-04-24F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2025-03-06F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2025-01-09F0658Ensure services provided by the nursing facility meet professional standards of quality.E
2024-10-03F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2024-10-03F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2024-07-29F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-07-29F0600, F0742Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.G
2024-06-20F0803, F0804Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2024-05-15F0602Protect each resident from the wrongful use of the resident's belongings or money.D
2024-03-27F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-03-27F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.E
2024-03-27F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.D
2024-03-14F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2024-03-14F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.E
2023-11-20F0604, F0605, F0742Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.J
2023-11-20F0812, F0880Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2023-11-20F0561, F0584, F0609, F0610, F0679, F0803, F0809, F0814, F0924Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide activities to meet all resident's needs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Dispose of garbage and refuse properly. / Put firmly secured handrails on each side of hallways.E
2023-11-20F0600, F0689, F0692, F0695, F0758Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2023-08-23F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2021-04-15F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.K
2021-04-15F0600, F0692, F0697Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate pain management for a resident who requires such services.G
2021-04-15F0584, F0812, F0835, F0841, F0883Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. / Develop and implement policies and procedures for flu and pneumonia vaccinations.F
2021-04-15F0550, F0568, F0569, F0606, F0609, F0637, F0657, F0658, F0677, F0679, F0688, F0725, F0742, F0755, F0758, F0759, F0761, F0800, F0803, F0804, F0805, F0806, F0809, F0810, F0865, F0880, F0925, F0947Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / Not hire anyone with a finding of abuse, neglect, exploitation, or theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Assess the resident when there is a significant change in condition / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. / Have a plan that describes the process for conducting QAPI and QAA activities. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2021-04-15F0561, F0580, F0602, F0610, F0623, F0685, F0760Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from the wrongful use of the resident's belongings or money. / Respond appropriately to all alleged violations. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Assist a resident in gaining access to vision and hearing services. / Ensure that residents are free from significant medication errors.D
2021-04-15F0577, F0838Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.C

Why was NORTH VILLAGE PARK fined 12 times?

DateTypeAmount
2026-03-26Fine$22,315
2025-11-18Fine$80,700
2025-11-18Fine$26,650
2025-11-18Fine$22,315
2025-11-18Fine$22,315
2025-05-29Fine$64,311
2025-04-24Fine$16,823
2024-10-03Fine$41,470
2024-06-20Fine$32,449
2024-03-14Fine$100,181
2023-11-20Fine$52,188
2023-08-23Fine$61,932

Has NORTH VILLAGE PARK had payment denied by Medicare more than once?

Payment denial startLength in days
2026-01-2439
2025-08-0630
2024-09-048
2024-05-021
2023-12-2926

How is NORTH VILLAGE PARK staffed relative to the MO average?

MeasureThis facilityMO average
Total nurse staffing hours per resident per day1.595553.43324
Total nursing staff turnover (%)69.856.0
Average number of residents per day168.673.0

Who owns NORTH VILLAGE PARK, and what chain is it in?

NORTH VILLAGE PARK is registered with CMS as For profit - Limited Liability company, operates under the legal business name NORTH VILLAGE PARK, LLC and belongs to the RELIANT CARE MANAGEMENT chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTRC TIER PROPERTIES, L.L.C.since 09/28/2018
INDIRECT OWNERSHIP INTERESTRCG INC, RELIANT CARE GROUP LLC, RICHARD J DESTEFANE REVOCABLE LIVING TRUST, DESTEFANE, RICHARDsince 03/01/2018
CORPORATE OFFICERDESTEFANE, RICHARDsince 01/06/1998
OPERATIONAL/MANAGERIAL CONTROLRELIANT CARE MANAGEMENT COMPANY LLC, ARSHAD, ABDULLAH, PAIS, ROYSTANsince 07/02/2025
ADP OF THE SNFRELIANT CARE MANAGEMENT COMPANY LLC, ARSHAD, ABDULLAH, PAIS, ROYSTANsince 07/02/2025

Were you or a family member harmed at NORTH VILLAGE PARK?