WESTVIEW NURSING HOME

CCN 265423 · MMA HEALTHCARE OF CENTER, INC. · For profit - Corporation · RELIANT CARE MANAGEMENT chain · 60 certified beds · Ralls · MO


WESTVIEW NURSING HOME is a 60-bed nursing home in CENTER, Missouri. CMS has certified it for Medicare and Medicaid since 1990-04-06. It averages 59.4 residents a day.

What harm was found in the violations cited at WESTVIEW NURSING HOME?

CMS lists 49 health-inspection deficiencies for WESTVIEW NURSING HOME since 2019-12-17, 34 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is H; the most recent health inspection was 2025-07-17.

Survey dateTagDeficiencySeverity
2025-07-17F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.H
2025-07-17F0658Ensure services provided by the nursing facility meet professional standards of quality.G
2025-05-21F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.H
2025-05-21F0658Ensure services provided by the nursing facility meet professional standards of quality.G
2025-05-21F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-05-21F0607, F0678, F0679, F0880, F0883Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Provide activities to meet all resident's needs. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2025-05-21F0657, F0692, F0698, F0806Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D
2025-03-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-03-26F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.G
2024-03-26F0558, F0758Reasonably accommodate the needs and preferences of each resident. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2023-08-28F0812, F0868Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyF
2023-08-28F0567, F0568, F0569, F0584, F0656, F0658, F0677, F0803, F0880, F0925Honor the resident's right to manage his or her financial affairs. / Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2023-08-28F0558, F0693, F0728Reasonably accommodate the needs and preferences of each resident. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.D
2023-08-28F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.C
2019-12-17F0692Provide enough food/fluids to maintain a resident's health.G
2019-12-17F0803, F0812Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2019-12-17F0550, F0558, F0584, F0689, F0697, F0758, F0804, F0880, F0883, F0920Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate pain management for a resident who requires such services. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.E
2019-12-17F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D
2019-12-17F0732Post nurse staffing information every day.C

Why was WESTVIEW NURSING HOME fined?

DateTypeAmount
2025-05-21Fine$42,680

How is WESTVIEW NURSING HOME staffed relative to the MO average?

MeasureThis facilityMO average
Total nurse staffing hours per resident per day2.319243.43324
Total nursing staff turnover (%)62.556.0
Average number of residents per day59.473.0

Who owns WESTVIEW NURSING HOME, and what chain is it in?

WESTVIEW NURSING HOME is registered with CMS as For profit - Corporation, operates under the legal business name MMA HEALTHCARE OF CENTER, INC. and belongs to the RELIANT CARE MANAGEMENT chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTRICHARD J. DESTEFANE REVOCABLE LIVING TRUSTsince 03/01/2018
CORPORATE OFFICERDESTEFANE, RICHARDsince 03/01/2018
OPERATIONAL/MANAGERIAL CONTROLRELIANT CARE MANAGEMENT COMPANY LLC, ARSHAD, ABDULLAH, DESTEFANE, RICHARD, GRIGGS, ORLIVIAEsince 09/15/2024
ADP OF THE SNFRELIANT CARE GROUP OF WEBSTER INC, RELIANT CARE MANAGEMENT COMPANY LLC, RICHARD J. DESTEFANE REVOCABLE LIVING TRUST, ARSHAD, ABDULLAH, DESTEFANE, RICHARD, GRIGGS, ORLIVIAEsince 03/01/2018

Were you or a family member harmed at WESTVIEW NURSING HOME?