NORTHWOOD HILLS CARE CENTER
Certified for Medicare and Medicaid since 1989-09-01, NORTHWOOD HILLS CARE CENTER is a 120-bed nursing home in HUMANSVILLE, Missouri, averaging 89.3 residents a day.
Has NORTHWOOD HILLS CARE CENTER been cited for violations?
CMS lists 36 health-inspection deficiencies for NORTHWOOD HILLS CARE CENTER since 2019-11-06, 18 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-06-11.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-11 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| 2026-06-11 | F0582, F0880 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide and implement an infection prevention and control program. | D |
| 2025-01-28 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2024-11-18 | F0728, F0812 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-11-18 | F0584, F0623, F0625, F0803, F0804, F0880 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Provide and implement an infection prevention and control program. | E |
| 2024-11-18 | F0550, F0699, F0700, F0806 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide care or services that was trauma informed and/or culturally competent. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D |
| 2024-02-08 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2023-08-25 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F |
| 2023-03-02 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2023-03-02 | F0584, F0645, F0759, F0880, F0921 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2023-03-02 | F0550, F0689, F0760 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that residents are free from significant medication errors. | D |
| 2019-11-06 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2019-11-06 | F0550, F0584, F0623, F0625, F0684, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide and implement an infection prevention and control program. | E |
| 2019-11-06 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| 2019-11-06 | F0732 | Post nurse staffing information every day. | C |
How is NORTHWOOD HILLS CARE CENTER staffed?
| Measure | This facility | MO average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.47481 | 3.43324 |
| Total nursing staff turnover (%) | 43.6 | 56.0 |
| Average number of residents per day | 89.3 | 73.0 |
Who owns NORTHWOOD HILLS CARE CENTER, and what chain is it in?
NORTHWOOD HILLS CARE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name NORTHWOOD HILLS CARE CENTER, LLC and belongs to the LIFE CARE CENTERS OF AMERICA chain.
| Role | Owner | Association date |
|---|---|---|
| W-2 MANAGING EMPLOYEE | REED, BOBBY | since 08/23/2004 |
| CORPORATE OFFICER | CROSS, CINDY, THURMOND, JOAN | since 09/01/1999 |
| OPERATIONAL/MANAGERIAL CONTROL | LIFE CARE CENTERS OF AMERICA, INC. | since 10/31/1999 |
Were you or a family member harmed at NORTHWOOD HILLS CARE CENTER?