PARKWAY HEALTH CARE CENTER

CCN 265532 · PARKWAY HEALTH CARE CENTER LLC · For profit - Corporation · RELIANT CARE MANAGEMENT chain · 97 certified beds · Jackson · MO


PARKWAY HEALTH CARE CENTER is a 97-bed nursing home in KANSAS CITY, Missouri. CMS has certified it for Medicare and Medicaid since 1993-04-01. It averages 63.0 residents a day.

What harm was found in the violations cited at PARKWAY HEALTH CARE CENTER?

CMS lists 98 health-inspection deficiencies for PARKWAY HEALTH CARE CENTER since 2020-01-29, 52 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-29.

Survey dateTagDeficiencySeverity
2026-06-29F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2026-04-07F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2026-03-05F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-04-22F0658, F0725, F0740Ensure services provided by the nursing facility meet professional standards of quality. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services.E
2025-04-22F0641, F0689Ensure each resident receives an accurate assessment. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-10-23F0557, F0641, F0657, F0802, F0803, F0812, F0813, F0880, F0882, F0908Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a policy regarding use and storage of foods brought to residents by family and other visitors. / Provide and implement an infection prevention and control program. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. / Keep all essential equipment working safely.F
2024-10-23F0584, F0623, F0625, F0656, F0677, F0679, F0689, F0732, F0755, F0758, F0761, F0881, F0883, F0887, F0947Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Post nurse staffing information every day. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2024-10-23F0558, F0582, F0609, F0636, F0637, F0644, F0684, F0685, F0756, F0790Reasonably accommodate the needs and preferences of each resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assess the resident when there is a significant change in condition / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Assist a resident in gaining access to vision and hearing services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Provide routine and 24-hour emergency dental care for each resident.D
2024-08-19F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D
2024-08-02F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-06-26F0602, F0609Protect each resident from the wrongful use of the resident's belongings or money. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-06-04F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2024-05-07F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-03-01F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2024-02-01F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-10-12F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2022-12-09F0658, F0812, F0880Ensure services provided by the nursing facility meet professional standards of quality. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2022-12-09F0584, F0656, F0804, F0908, F0919, F0921, F0923Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Keep all essential equipment working safely. / Make sure that a working call system is available in each resident's bathroom and bathing area. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Have enough outside ventilation via a window or mechanical ventilation, or both.E
2022-12-09F0553, F0557, F0569, F0583, F0636, F0645, F0677, F0689, F0692, F0695, F0698, F0759, F0803, F0814, F0925Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / Keep residents' personal and medical records private and confidential. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Dispose of garbage and refuse properly. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
2020-01-29F0806, F0812, F0814, F0880Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Dispose of garbage and refuse properly. / Provide and implement an infection prevention and control program.F
2020-01-29F0561, F0607, F0636, F0638, F0656, F0881Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assure that each resident’s assessment is updated at least once every 3 months. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Implement a program that monitors antibiotic use.E
2020-01-29F0578, F0582, F0641, F0645, F0658, F0700, F0732, F0756, F0758, F0791, F0803Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure services provided by the nursing facility meet professional standards of quality. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Post nurse staffing information every day. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide or obtain dental services for each resident. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D

Why was PARKWAY HEALTH CARE CENTER fined 2 times?

DateTypeAmount
2026-03-05Fine$14,020
2024-06-04Fine$16,801

How is PARKWAY HEALTH CARE CENTER staffed relative to the MO average?

MeasureThis facilityMO average
Total nurse staffing hours per resident per day2.246363.43324
Total nursing staff turnover (%)67.456.0
Average number of residents per day63.073.0

Who owns PARKWAY HEALTH CARE CENTER, and what chain is it in?

PARKWAY HEALTH CARE CENTER is registered with CMS as For profit - Corporation, operates under the legal business name PARKWAY HEALTH CARE CENTER LLC and belongs to the RELIANT CARE MANAGEMENT chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTRELIANT CARE GROUP LLCsince 06/01/2016
INDIRECT OWNERSHIP INTERESTRCG INC, RICHARD J. DESTEFANE REVOCABLE LIVING TRUST, DESTEFANE, RICHARDsince 03/01/2018
OPERATIONAL/MANAGERIAL CONTROLRELIANT CARE MANAGEMENT COMPANY LLC, ARSHAD, ABDULLAH, DESTEFANE, RICHARD, HONDERICK, JUSTINsince 06/01/2016
ADP OF THE SNFKC MANOR ASSOCIATES, L.L.C., RELIANT CARE MANAGEMENT COMPANY LLC, TLG II LLP, ARSHAD, ABDULLAH, DESTEFANE, RICHARD, HONDERICK, JUSTINsince 03/01/2018

Were you or a family member harmed at PARKWAY HEALTH CARE CENTER?