BRIDGEWOOD HEALTH CARE CENTER

Special Focus Facility candidate · CMS abuse icon · Jackson · MO · For profit - Limited Liability company · RELIANT CARE MANAGEMENT chain · 166 certified beds · CCN 265822 · BRIDGEWOOD HEALTH CARE CENTER LLC


BRIDGEWOOD HEALTH CARE CENTER operates 166 certified beds in KANSAS CITY, Missouri. Its Medicare and Medicaid certification dates to 2008-08-28. It averages 133.7 residents a day.

What harm was found in the violations cited at BRIDGEWOOD HEALTH CARE CENTER?

CMS lists 125 health-inspection deficiencies for BRIDGEWOOD HEALTH CARE CENTER since 2021-05-27, 97 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-05-19.

Survey dateTagDeficiencySeverity
2026-05-19F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-05-06F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-04-22F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-04-14F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2026-04-14F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.G
2026-04-14F0610Respond appropriately to all alleged violations.D
2026-03-20F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-03-12F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2026-03-12F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.G
2026-03-12F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2026-02-26F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.H
2026-02-26F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.G
2026-02-26F0584, F0921Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2026-01-08F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2026-01-08F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.D
2025-12-22F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-11-25F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2025-11-25F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.E
2025-11-20F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.D
2025-08-29F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.E
2025-08-22F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-08-22F0850Hire a qualified full-time social worker in a facility with more than 120 beds.E
2025-08-22F0550, F0561, F0563Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.D
2025-07-31F0584, F0628, F0918Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Provide a bathroom in or located near each resident’s room.E
2025-04-28F0880, F0947Provide and implement an infection prevention and control program. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.F
2025-04-28F0584, F0607, F0689, F0712, F0761, F0812, F0881, F0883, F0887, F0921Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2025-04-28F0600, F0684, F0688, F0691, F0695, F0740, F0756, F0758Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2025-03-05F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2025-03-05F0557, F0609Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-01-31F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.K
2025-01-31F0610Respond appropriately to all alleged violations.E
2025-01-31F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.D
2025-01-03F0580, F0604Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D
2024-12-19F0580, F0600, F0622, F0740, F0760Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure that residents are free from significant medication errors.E
2024-11-15F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2024-10-04F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.E
2024-09-12F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2024-09-12F0623, F0689Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-08-15F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.E
2024-08-15F0557, F0580, F0689Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-07-31F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-06-25F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.K
2024-06-25F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.D
2024-05-30F0557, F0584Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2024-05-03F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2024-05-03F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.E
2024-02-09F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-02-09F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.E
2024-02-09F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-12-21F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2023-12-21F0623, F0626, F0646, F0689Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-11-30F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2023-11-30F0583Keep residents' personal and medical records private and confidential.D
2023-11-16F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2023-11-16F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.F
2023-11-16F0550, F0610Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Respond appropriately to all alleged violations.D
2023-10-18F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2023-10-18F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.D
2023-10-06F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D
2023-08-30F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2023-08-02F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2023-05-07F0565, F0644, F0656, F0679, F0699, F0726, F0730, F0742, F0755, F0761, F0880, F0883, F0887, F0947Honor the resident's right to organize and participate in resident/family groups in the facility. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide activities to meet all resident's needs. / Provide care or services that was trauma informed and/or culturally competent. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Observe each nurse aide's job performance and give regular training. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2023-05-07F0553, F0600, F0691, F0695, F0756Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D
2023-05-07F0888Ensure staff are vaccinated for COVID-19C
2021-05-27F0584, F0756, F0761, F0908Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Keep all essential equipment working safely.E
2021-05-27F0604, F0609, F0679, F0758Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide activities to meet all resident's needs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D

Why was BRIDGEWOOD HEALTH CARE CENTER fined 13 times?

DateTypeAmount
2026-02-26Fine$564,745
2026-01-08Fine$14,895
2025-12-22Fine$14,819
2025-11-20Fine$25,012
2025-07-31Fine$12,627
2025-04-28Fine$14,768
2024-12-19Fine$161,129
2024-11-15Fine$12,038
2024-08-15Fine$51,266
2024-07-31Fine$14,050
2024-05-30Fine$54,406
2024-05-03Fine$16,801
2023-11-16Fine$192,133

Has BRIDGEWOOD HEALTH CARE CENTER had payment denied by Medicare more than once?

Payment denial startLength in days
2026-04-0953
2025-06-066
2024-10-1611
2023-12-2793

How is BRIDGEWOOD HEALTH CARE CENTER staffed relative to the MO average?

MeasureThis facilityMO average
Total nurse staffing hours per resident per day2.449633.43324
Total nursing staff turnover (%)58.356.0
Average number of residents per day133.773.0

Who owns BRIDGEWOOD HEALTH CARE CENTER, and what chain is it in?

BRIDGEWOOD HEALTH CARE CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name BRIDGEWOOD HEALTH CARE CENTER LLC and belongs to the RELIANT CARE MANAGEMENT chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTRC TIER PROPERTIES, L.L.C.since 09/28/2018
INDIRECT OWNERSHIP INTERESTRELIANT CARE GROUP LLC, RICHARD J. DESTEFANE REVOCABLE LIVING TRUST, DESTEFANE, RICHARDsince 01/11/2008
OPERATIONAL/MANAGERIAL CONTROLRELIANT CARE MANAGEMENT COMPANY LLC, ARSHAD, ABDULLAH, DESTEFANE, RICHARD, MOORE, RHONDAsince 01/11/2008
ADP OF THE SNFRELIANT CARE MANAGEMENT COMPANY LLC, ARSHAD, ABDULLAH, MOORE, RHONDAsince 02/26/2025

Were you or a family member harmed at BRIDGEWOOD HEALTH CARE CENTER?