BROOKE HAVEN HEALTHCARE
BROOKE HAVEN HEALTHCARE is a 120-bed nursing home in WEST PLAINS, Missouri. CMS has certified it for Medicare and Medicaid since 1989-10-02. It averages 61.1 residents a day.
What harm was found in the violations cited at BROOKE HAVEN HEALTHCARE?
CMS lists 28 health-inspection deficiencies for BROOKE HAVEN HEALTHCARE since 2023-07-06, 23 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-03.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-03 | F0550, F0569, F0645, F0686, F0695, F0759, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. / PASARR screening for Mental disorders or Intellectual Disabilities / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. | D |
| 2024-12-06 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2024-12-06 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2024-12-06 | F0570, F0658, F0661, F0690, F0695, F0699, F0732, F0755, F0758, F0761, F0814, F0880, F0881 | Assure the security of all personal funds of residents deposited with the facility. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Provide care or services that was trauma informed and/or culturally competent. / Post nurse staffing information every day. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Dispose of garbage and refuse properly. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use. | D |
| 2024-03-01 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| 2023-07-06 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2023-07-06 | F0584, F0883 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | E |
| 2023-07-06 | F0600, F0658 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure services provided by the nursing facility meet professional standards of quality. | D |
Why was BROOKE HAVEN HEALTHCARE fined?
| Date | Type | Amount |
|---|---|---|
| 2024-12-06 | Fine | $10,033 |
How is BROOKE HAVEN HEALTHCARE staffed?
| Measure | This facility | MO average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.88578 | 3.43324 |
| Total nursing staff turnover (%) | 50.0 | 56.0 |
| Average number of residents per day | 61.1 | 73.0 |
Who owns BROOKE HAVEN HEALTHCARE?
BROOKE HAVEN HEALTHCARE is registered with CMS as Non profit - Corporation, operates under the legal business name WILLOW HEALTH CARE INC.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | WILLOW HEALTH CARE INC | since 11/01/2003 |
| W-2 MANAGING EMPLOYEE | ALTER, SHIRLEY, CLARK, SHEILA, MILLER, SHERRY, WILLIAMSON, JACKIE | since 07/02/2019 |
| CORPORATE DIRECTOR | ALTER, SHIRLEY, AUALA, ELQUIN, OGDEN, JAMES | since 05/11/2004 |
| CORPORATE OFFICER | MILLER, SHERRY | since 09/01/2009 |
| OPERATIONAL/MANAGERIAL CONTROL | WILLOW HEALTH CARE INC | since 11/01/2003 |
Were you or a family member harmed at BROOKE HAVEN HEALTHCARE?