OZARK RIVERVIEW MANOR

Non profit - Corporation · 90 certified beds · CCN 265464 · WILLOW HEALTH CARE INC · Christian · MO


OZARK RIVERVIEW MANOR is a 90-bed nursing home in OZARK, Missouri. CMS has certified it for Medicare and Medicaid since 1991-08-05. It averages 79.8 residents a day.

What harm was found in the violations cited at OZARK RIVERVIEW MANOR?

CMS lists 21 health-inspection deficiencies for OZARK RIVERVIEW MANOR since 2022-01-10, 20 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-25.

Survey dateTagDeficiencySeverity
2026-06-25F0697Provide safe, appropriate pain management for a resident who requires such services.D
2025-12-17F0561, F0568, F0700, F0728, F0825, F0880Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. / Provide or get specialized rehabilitative services as required for a resident. / Provide and implement an infection prevention and control program.E
2025-12-17F0580, F0677, F0679Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs.D
2025-12-17F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.C
2024-04-18F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-02-26F0759, F0760, F0880Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Provide and implement an infection prevention and control program.E
2024-02-26F0686, F0692, F0695Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed.D
2023-08-25F0602Protect each resident from the wrongful use of the resident's belongings or money.E
2023-08-01F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2022-01-10F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.D

How is OZARK RIVERVIEW MANOR staffed relative to the MO average?

MeasureThis facilityMO average
Total nurse staffing hours per resident per day3.149133.43324
Total nursing staff turnover (%)63.056.0
Average number of residents per day79.873.0

Who owns OZARK RIVERVIEW MANOR?

OZARK RIVERVIEW MANOR is registered with CMS as Non profit - Corporation, operates under the legal business name WILLOW HEALTH CARE INC.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTWILLOW HEALTH CARE INCsince 10/01/2015
W-2 MANAGING EMPLOYEEAMYX, TRACEY, COUNTS, EMILY, WILLIAMSON, JACKIEsince 01/01/2023
CORPORATE OFFICERAMYX, TRACEY, COUNTS, EMILYsince 01/01/2023
OPERATIONAL/MANAGERIAL CONTROLWILLOW HEALTH CARE INCsince 10/01/2015

Were you or a family member harmed at OZARK RIVERVIEW MANOR?