HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER

Special Focus Facility · CCN 245028 · HIGHLAND OPERATIONS LLC · For profit - Limited Liability company · EPHRAM LAHASKY chain · 64 certified beds · Ramsey · MN


HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER is a 64-bed nursing home in SAINT PAUL, Minnesota. CMS has certified it for Medicare and Medicaid since 1967-01-01. It averages 49.8 residents a day.

What harm was found in the violations cited at HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER?

CMS lists 100 health-inspection deficiencies for HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-12.

Survey dateTagDeficiencySeverity
2026-06-12F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.F
2026-06-12F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2026-03-05F0561, F0580, F0605, F0627, F0628, F0656, F0657, F0677, F0679, F0698, F0757, F0760, F0770, F0791, F0806Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure that residents are free from significant medication errors. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Provide or obtain dental services for each resident. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D
2026-02-20F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2026-02-13F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2026-01-15F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D
2025-12-30F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F
2025-12-30F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2025-09-19F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-09-19F0812, F0867, F0880, F0925Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.F
2025-09-19F0554, F0725Allow residents to self-administer drugs if determined clinically appropriate. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2025-09-19F0550, F0584, F0641, F0656, F0657, F0676, F0677, F0684, F0688, F0692, F0693, F0695, F0697, F0698, F0759, F0760, F0791, F0805, F0881, F0883Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Provide or obtain dental services for each resident. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2025-06-06F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2025-06-06F0760Ensure that residents are free from significant medication errors.D
2025-04-24F0725, F0726, F0801, F0925Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.F
2025-04-24F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-04-24F0550, F0580, F0584, F0641, F0655, F0656, F0657, F0677, F0684, F0686, F0689, F0690, F0692, F0693, F0695, F0761, F0806, F0807, F0880, F0919Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area.D
2025-04-24F0576, F0730Ensure residents have reasonable access to and privacy in their use of communication methods. / Observe each nurse aide's job performance and give regular training.C
2025-03-07F0656, F0677Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable.D
2025-03-05F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J
2025-03-05F0838, F0841Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.F
2025-03-05F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.E
2025-03-05F0656, F0677, F0679, F0684Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-01-24F0554, F0725Allow residents to self-administer drugs if determined clinically appropriate. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.D
2024-06-27F0554, F0655, F0684, F0695, F0760Allow residents to self-administer drugs if determined clinically appropriate. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that residents are free from significant medication errors.D
2024-04-08F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-02-13F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.F
2024-02-02F0740, F0741Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.E
2024-01-25F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.J

Why was HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER fined 3 times?

DateTypeAmount
2026-02-13Fine$19,120
2025-03-05Fine$31,363
2024-01-25Fine$17,111

How is HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER staffed relative to the MN average?

MeasureThis facilityMN average
Total nurse staffing hours per resident per day4.023314.19318
Total nursing staff turnover (%)68.742.2
Average number of residents per day49.860.3

Who owns HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER, and what chain is it in?

HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER is registered with CMS as For profit - Limited Liability company, operates under the legal business name HIGHLAND OPERATIONS LLC and belongs to the EPHRAM LAHASKY chain.

RoleOwnerAssociation date
W-2 MANAGING EMPLOYEEPARENCE, MARCUSsince 07/14/2022
CORPORATE OFFICERLAHASKY, EPHRAMsince 06/08/2022

Were you or a family member harmed at HIGHLAND CHATEAU HEALTH AND REHABILITATION CENTER?