GLENOAKS SENIOR LIVING CAMPUS

Continuing care retirement community · Kandiyohi · MN · For profit - Corporation · CAMPBELL STREET SERVICES chain · 52 certified beds · CCN 245360 · OPCO NEW LONDON, MN, LLC


GLENOAKS SENIOR LIVING CAMPUS operates 52 certified beds in NEW LONDON, Minnesota. Its Medicare and Medicaid certification dates to 1986-11-01. It averages 40.0 residents a day.

What harm was found in the violations cited at GLENOAKS SENIOR LIVING CAMPUS?

CMS lists 46 health-inspection deficiencies for GLENOAKS SENIOR LIVING CAMPUS, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-10.

Survey dateTagDeficiencySeverity
2026-06-10F0880Provide and implement an infection prevention and control program.F
2026-06-10F0605, F0628, F0656, F0657, F0688, F0698, F0825, F0881Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide or get specialized rehabilitative services as required for a resident. / Implement a program that monitors antibiotic use.D
2025-09-12F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-09-12F0550, F0610, F0730Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Respond appropriately to all alleged violations. / Observe each nurse aide's job performance and give regular training.E
2025-09-12F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-04-24F0865, F0867, F0880, F0882Have a plan that describes the process for conducting QAPI and QAA activities. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F
2025-04-24F0689, F0759, F0881Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure medication error rates are not 5 percent or greater. / Implement a program that monitors antibiotic use.E
2025-04-24F0622, F0677, F0684, F0756, F0761, F0812Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D
2024-03-06F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2024-03-06F0578, F0582, F0684, F0758Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2023-09-21F0689, F0760Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure that residents are free from significant medication errors.J
2023-09-21F0865Have a plan that describes the process for conducting QAPI and QAA activities.F
2023-09-21F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2023-09-21F0585, F0609, F0610, F0677, F0684, F0744, F0755, F0921Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2023-09-21F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.C
2023-08-23F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D

Why was GLENOAKS SENIOR LIVING CAMPUS fined 2 times?

DateTypeAmount
2023-08-23Fine$14,911
2023-08-23Fine$14,911

Has GLENOAKS SENIOR LIVING CAMPUS had payment denied by Medicare?

Payment denial startLength in days
2025-09-1238

How is GLENOAKS SENIOR LIVING CAMPUS staffed relative to the MN average?

MeasureThis facilityMN average
Total nurse staffing hours per resident per day3.229094.19318
Total nursing staff turnover (%)80.542.2
Average number of residents per day40.060.3

Who owns GLENOAKS SENIOR LIVING CAMPUS, and what chain is it in?

GLENOAKS SENIOR LIVING CAMPUS is registered with CMS as For profit - Corporation, operates under the legal business name OPCO NEW LONDON, MN, LLC and belongs to the CAMPBELL STREET SERVICES chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTHOLDCO NEW LONDON, MN, LLCsince 12/01/2019
INDIRECT OWNERSHIP INTERESTCHITAI INVESTMENT, LLC, HOLDCO TABLETOP, LLC, INVESTCO TABLETOP, LLC, TECHCARE CORPsince 12/01/2019
5% OR GREATER MORTGAGE INTERESTREALCO NEW LONDON, MN, LLCsince 12/01/2019
OPERATIONAL/MANAGERIAL CONTROLCAMPBELL STREET SERVICES LLC, CHITAI INVESTMENT, LLC, HOLDCO NEW LONDON, MN, LLC, HOLDCO TABLETOP, LLC, INVESTCO TABLETOP, LLC, MANAGERCO NEW LONDON, MN, LLC, TECHCARE CORP, CURCIO, DOMINIC, DAVIS, RYAN, DOLE, ISAAC, LAKO QUINN, ANGELA, OLSON, MELISSAsince 01/01/2024
ADP OF THE SNFCAMPBELL STREET SERVICES LLC, CHITAI INVESTMENT, LLC, HOLDCO NEW LONDON, MN, LLC, HOLDCO TABLETOP, LLC, INVESTCO TABLETOP, LLC, MANAGERCO NEW LONDON, MN, LLC, REALCO NEW LONDON, MN, LLC, TECHCARE CORP, CURCIO, DOMINIC, DAVIS, RYAN, DOLE, ISAAC, LAKO QUINN, ANGELA, OLSON, MELISSAsince 01/01/2024

Were you or a family member harmed at GLENOAKS SENIOR LIVING CAMPUS?