Regency at Whitmore Lake

Washtenaw · MI · For profit - Corporation · CIENA HEALTHCARE/LAUREL HEALTH CARE chain · 131 certified beds · CCN 235545 · INTERNATIONAL HEALTH CARE PROPERTIES


Regency at Whitmore Lake operates 131 certified beds in Whitmore Lake, Michigan. Its Medicare and Medicaid certification dates to 1994-11-08. It averages 117.9 residents a day.

What harm was found in the violations cited at Regency at Whitmore Lake?

CMS lists 85 health-inspection deficiencies for Regency at Whitmore Lake since 2022-11-22, 54 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-12-23.

Survey dateTagDeficiencySeverity
2025-12-23F0677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2025-08-28F0610, F0657Respond appropriately to all alleged violations. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2025-07-17F0584, F0804Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2025-07-17F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.D
2025-04-29F0657, F0689Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-03-31F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2025-03-31F0804, F0812, F0838, F0921Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.F
2025-03-31F0609, F0656, F0657, F0687, F0688, F0756, F0803, F0867Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate foot care. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.D
2025-02-11F0602Protect each resident from the wrongful use of the resident's belongings or money.D
2024-10-09F0604, F0684, F0689Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2024-08-01F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-06-05F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2024-06-05F0658, F0684Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2024-03-05F0686, F0689, F0697Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate pain management for a resident who requires such services.G
2024-03-05F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-03-05F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2024-03-05F0580, F0585, F0609, F0610, F0641, F0656, F0677, F0684, F0688, F0692, F0730, F0758, F0761, F0919, F0921Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Observe each nurse aide's job performance and give regular training. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Make sure that a working call system is available in each resident's bathroom and bathing area. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2024-03-05F0732Post nurse staffing information every day.C
2023-09-13F0600, F0686Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2023-08-02F0677Provide care and assistance to perform activities of daily living for any resident who is unable.E
2023-08-02F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2022-11-22F0600, F0686Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2022-11-22F0725, F0812Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2022-11-22F0550, F0558, F0565, F0584, F0585, F0609, F0610, F0656, F0657, F0684, F0804, F0883, F0921, F0923Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Have enough outside ventilation via a window or mechanical ventilation, or both.E
2022-11-22F0625, F0677, F0679, F0689, F0692, F0745, F0756, F0757, F0758, F0759, F0761, F0825, F0881Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or get specialized rehabilitative services as required for a resident. / Implement a program that monitors antibiotic use.D

Why was Regency at Whitmore Lake fined 3 times?

DateTypeAmount
2025-03-31Fine$141,075
2024-08-01Fine$26,813
2024-02-28Fine$68,107

Has Regency at Whitmore Lake had payment denied by Medicare more than once?

Payment denial startLength in days
2025-04-2612
2024-04-0314

How is Regency at Whitmore Lake staffed relative to the MI average?

MeasureThis facilityMI average
Total nurse staffing hours per resident per day3.579263.99072
Total nursing staff turnover (%)42.744.1
Average number of residents per day117.985.9

Who owns Regency at Whitmore Lake, and what chain is it in?

Regency at Whitmore Lake is registered with CMS as For profit - Corporation, operates under the legal business name INTERNATIONAL HEALTH CARE PROPERTIES and belongs to the CIENA HEALTHCARE/LAUREL HEALTH CARE chain.

RoleOwnerAssociation date
CORPORATE OFFICERQAZI, MOHAMMADsince 03/12/1993
OPERATIONAL/MANAGERIAL CONTROLCIENA HEALTHCARE MANAGEMENT INC, ALJAJAWI, VAIRA, ANGEL, MELODY, KHAN, ANIS, QAZI, MOHAMMADsince 03/01/2021
LIMITED PARTNERSHIP INTERESTQAZI, MOHAMMADsince 05/01/1999
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFQAZI, MOHAMMADsince 08/25/2025
ADP OF THE SNFCIENA HEALTHCARE MANAGEMENT INC, MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97, NORTHFIELD SENIOR LEASING, LLC, ALJAJAWI, VAIRA, ANGEL, MELODY, DEUTSCH, NEAL, GARDINA, ANNA, KHAN, ANIS, QAZI, MOHAMMADsince 03/01/2021

Were you or a family member harmed at Regency at Whitmore Lake?