The Orchards at Canterbury on the Lake

CMS abuse icon · Continuing care retirement community · Oakland · MI · For profit - Corporation · THE ORCHARDS MICHIGAN chain · 128 certified beds · CCN 235555 · CANTERBURY MI OPCO LLC


The Orchards at Canterbury on the Lake operates 128 certified beds in Waterford, Michigan. Its Medicare and Medicaid certification dates to 1994-07-01. It averages 107.8 residents a day.

What harm was found in the violations cited at The Orchards at Canterbury on the Lake?

CMS lists 73 health-inspection deficiencies for The Orchards at Canterbury on the Lake since 2023-07-20, 63 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-01-20.

Survey dateTagDeficiencySeverity
2026-01-20F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-10-24F0580, F0684, F0725, F0880Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide and implement an infection prevention and control program.D
2025-07-31F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2025-07-31F0812, F0865, F0925Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a plan that describes the process for conducting QAPI and QAA activities. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.F
2025-07-31F0761, F0880, F0881Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use.E
2025-07-31F0550, F0558, F0578, F0584, F0600, F0602, F0605, F0609, F0610, F0641, F0656, F0677, F0689, F0756, F0842, F0847Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Protect each resident from the wrongful use of the resident's belongings or money. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.D
2025-05-15F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2025-04-10F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2025-04-10F0609, F0761Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2025-03-06F0677Provide care and assistance to perform activities of daily living for any resident who is unable.D
2024-10-28F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2024-10-28F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2024-09-17F0725, F0838Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.F
2024-09-17F0600, F0677, F0805Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.D
2024-07-17F0802, F0812, F0880Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program.F
2024-07-17F0600, F0686, F0809, F0868, F0881Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Implement a program that monitors antibiotic use.E
2024-07-17F0578, F0644, F0656, F0677, F0689, F0756, F0760, F0773, F0806Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure that residents are free from significant medication errors. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D
2024-07-17F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.C
2024-06-03F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2024-04-30F0584, F0880Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide and implement an infection prevention and control program.E
2024-04-30F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2023-09-07F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2023-07-20F0550, F0584, F0730Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Observe each nurse aide's job performance and give regular training.E
2023-07-20F0609, F0657, F0677, F0684, F0689, F0692, F0758Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D

Why was The Orchards at Canterbury on the Lake fined?

DateTypeAmount
2023-09-07Fine$45,461

Has The Orchards at Canterbury on the Lake had payment denied by Medicare?

Payment denial startLength in days
2023-09-302

How is The Orchards at Canterbury on the Lake staffed relative to the MI average?

MeasureThis facilityMI average
Total nurse staffing hours per resident per day3.502093.99072
Average number of residents per day107.885.9

Who owns The Orchards at Canterbury on the Lake, and what chain is it in?

The Orchards at Canterbury on the Lake is registered with CMS as For profit - Corporation, operates under the legal business name CANTERBURY MI OPCO LLC and belongs to the THE ORCHARDS MICHIGAN chain.

RoleOwnerAssociation date
MANAGING CONTROL - GOVERNING BODYTAUB, JACOBsince 11/01/2024
OPERATIONAL/MANAGERIAL CONTROLWHITE LAKE HEALTHCARE LLC, HURST, EMILY, MCLEOD, LEIGHsince 12/03/2024
ADP OF THE SNFWHITE LAKE HEALTHCARE LLC, GUTMAN, ISAAC, HOFFMAN, ALEXANDER, HURST, EMILY, KORNFELD, ROBERT, MCLEOD, LEIGH, TAUB, JACOBsince 12/03/2024

Were you or a family member harmed at The Orchards at Canterbury on the Lake?