The Manor of Novi

Oakland · MI · For profit - Corporation · CIENA HEALTHCARE/LAUREL HEALTH CARE chain · 130 certified beds · CCN 235529 · RHEMA-NOVI, INC


The Manor of Novi operates 130 certified beds in Novi, Michigan. Its Medicare and Medicaid certification dates to 1992-09-30. It averages 97.2 residents a day.

What harm was found in the violations cited at The Manor of Novi?

CMS lists 56 health-inspection deficiencies for The Manor of Novi, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-08.

Survey dateTagDeficiencySeverity
2026-04-08F0686, F0689Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2026-04-08F0725, F0812Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-04-08F0550, F0565, F0658, F0684, F0697, F0755, F0807Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe, appropriate pain management for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.E
2026-04-08F0558, F0584, F0604, F0610, F0677, F0694, F0726, F0880Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Respond appropriately to all alleged violations. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide and implement an infection prevention and control program.D
2026-02-02F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-07-15F0550, F0585Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2025-01-30F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2025-01-30F0583Keep residents' personal and medical records private and confidential.E
2025-01-30F0604, F0656, F0658, F0677, F0684, F0689, F0759, F0776, F0921Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure medication error rates are not 5 percent or greater. / Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2024-11-13F0576, F0686Ensure residents have reasonable access to and privacy in their use of communication methods. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2024-08-27F0600, F0689, F0770Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide timely, quality laboratory services/tests to meet the needs of residents.D
2023-12-21F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2023-12-21F0812, F0881Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Implement a program that monitors antibiotic use.F
2023-12-21F0636, F0638, F0640, F0761Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Assure that each resident’s assessment is updated at least once every 3 months. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E
2023-12-21F0550, F0561, F0686, F0692, F0694, F0759Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Ensure medication error rates are not 5 percent or greater.D
2023-10-05F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E
2023-10-05F0609, F0684, F0689, F0695Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed.D

Why was The Manor of Novi fined?

DateTypeAmount
2023-12-21Fine$67,496

Has The Manor of Novi had payment denied by Medicare?

Payment denial startLength in days
2024-01-257

How is The Manor of Novi staffed relative to the MI average?

MeasureThis facilityMI average
Total nurse staffing hours per resident per day3.449853.99072
Total nursing staff turnover (%)61.844.1
Average number of residents per day97.285.9

Who owns The Manor of Novi, and what chain is it in?

The Manor of Novi is registered with CMS as For profit - Corporation, operates under the legal business name RHEMA-NOVI, INC and belongs to the CIENA HEALTHCARE/LAUREL HEALTH CARE chain.

RoleOwnerAssociation date
CORPORATE OFFICERKHAN, ANIS, QAZI, MOHAMMADsince 01/01/2008
OPERATIONAL/MANAGERIAL CONTROLCIENA HEALTHCARE MANAGEMENT INC, KHAN, ANIS, QAZI, MOHAMMADsince 01/01/2008
INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNFQAZI, MOHAMMADsince 05/02/2025
ADP OF THE SNFCIENA HEALTHCARE MANAGEMENT INC, KHAN, ANIS, QAZI, MOHAMMADsince 01/01/2008

Were you or a family member harmed at The Manor of Novi?