Regency at Waterford
Regency at Waterford is a 150-bed nursing home in Waterford, Michigan. CMS has certified it for Medicare and Medicaid since 1976-01-01. It averages 124.9 residents a day.
What harm was found in the violations cited at Regency at Waterford?
CMS lists 61 health-inspection deficiencies for Regency at Waterford since 2023-07-27, 51 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-05-27.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-05-27 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2026-01-14 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| 2025-09-10 | F0583 | Keep residents' personal and medical records private and confidential. | D |
| 2025-05-22 | F0812, F0867, F0880, F0925 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2025-05-22 | F0550, F0565, F0584, F0607, F0684, F0688, F0689, F0757, F0759, F0761, F0804, F0881 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Implement a program that monitors antibiotic use. | E |
| 2025-05-22 | F0554, F0561, F0656, F0658, F0677, F0686, F0699 | Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide care or services that was trauma informed and/or culturally competent. | D |
| 2025-04-10 | F0607, F0609, F0804 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D |
| 2024-10-07 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E |
| 2024-10-07 | F0609, F0658, F0686 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| 2024-06-12 | F0550, F0558, F0677, F0745, F0842, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | E |
| 2024-06-12 | F0554, F0658, F0679, F0684, F0695, F0698, F0757, F0761, F0810 | Allow residents to self-administer drugs if determined clinically appropriate. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| 2024-03-20 | F0557, F0584, F0658 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure services provided by the nursing facility meet professional standards of quality. | D |
| 2023-07-27 | F0692 | Provide enough food/fluids to maintain a resident's health. | G |
| 2023-07-27 | F0550, F0558, F0658, F0679, F0761 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide activities to meet all resident's needs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2023-07-27 | F0584, F0677, F0690, F0697 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe, appropriate pain management for a resident who requires such services. | D |
How is Regency at Waterford staffed?
| Measure | This facility | MI average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.02687 | 3.99072 |
| Total nursing staff turnover (%) | 47.5 | 44.1 |
| Average number of residents per day | 124.9 | 85.9 |
Who owns Regency at Waterford, and what chain is it in?
Regency at Waterford is registered with CMS as For profit - Corporation, operates under the legal business name NORTHERN OAK MANAGEMENT COMPANY LLC and belongs to the CIENA HEALTHCARE/LAUREL HEALTH CARE chain.
| Role | Owner | Association date |
|---|---|---|
| MANAGING CONTROL - GOVERNING BODY | KHAN, ANIS, QAZI, MOHAMMAD | since 06/01/2011 |
| OPERATIONAL/MANAGERIAL CONTROL | CIENA HEALTHCARE MANAGEMENT INC, AVERY, SCOTT, KHAN, ANIS, PATEL, PURVAJ, QAZI, MOHAMMAD | since 01/01/2025 |
| ADP OF THE SNF | CIENA HEALTHCARE MANAGEMENT INC, MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97, AVERY, SCOTT, DEUTSCH, NEAL, GARDINA, ANNA, KHAN, ANIS, PATEL, PURVAJ, QAZI, MOHAMMAD | since 01/01/2025 |