Valley View Care Center, Grand Rapids

CMS abuse icon · Kent · MI · For profit - Corporation · NEXCARE HEALTH SYSTEMS chain · 139 certified beds · CCN 235377 · VALLEY VIEW CARE CENTER LLC


Valley View Care Center, Grand Rapids operates 139 certified beds in Grand Rapids, Michigan. Its Medicare and Medicaid certification dates to 1978-10-01. It averages 132.8 residents a day.

What harm was found in the violations cited at Valley View Care Center, Grand Rapids?

CMS lists 44 health-inspection deficiencies for Valley View Care Center, Grand Rapids, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-12-10.

Survey dateTagDeficiencySeverity
2025-12-10F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2025-12-10F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-12-10F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.E
2025-12-10F0609, F0677, F0684, F0711, F0880Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. / Provide and implement an infection prevention and control program.D
2025-09-24F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2025-08-27F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D
2025-03-19F0865Have a plan that describes the process for conducting QAPI and QAA activities.F
2025-03-19F0551, F0658, F0760, F0880Give the resident's representative the ability to exercise the resident's rights. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that residents are free from significant medication errors. / Provide and implement an infection prevention and control program.D
2024-10-10F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-10-10F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E
2024-10-10F0550, F0558, F0578, F0641, F0645, F0656, F0657, F0677, F0686, F0842, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure each resident receives an accurate assessment. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program.D
2024-03-07F0760Ensure that residents are free from significant medication errors.G
2024-03-07F0580, F0609, F0610Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations.D
2023-10-04F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2023-10-04F0550, F0585, F0609, F0645, F0658, F0679, F0685, F0686, F0689, F0692, F0699Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure services provided by the nursing facility meet professional standards of quality. / Provide activities to meet all resident's needs. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide care or services that was trauma informed and/or culturally competent.D

Why was Valley View Care Center, Grand Rapids fined 3 times?

DateTypeAmount
2025-09-24Fine$14,020
2024-03-07Fine$16,088
2023-10-04Fine$27,788

Has Valley View Care Center, Grand Rapids had payment denied by Medicare more than once?

Payment denial startLength in days
2026-01-0312
2023-10-3116

How is Valley View Care Center, Grand Rapids staffed relative to the MI average?

MeasureThis facilityMI average
Total nurse staffing hours per resident per day3.653533.99072
Total nursing staff turnover (%)43.544.1
Average number of residents per day132.885.9

Who owns Valley View Care Center, Grand Rapids, and what chain is it in?

Valley View Care Center, Grand Rapids is registered with CMS as For profit - Corporation, operates under the legal business name VALLEY VIEW CARE CENTER LLC and belongs to the NEXCARE HEALTH SYSTEMS chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTROBIN EISENBERG 2014 FAMILY TRUST, BRANSCUM, JAMES, WRONSKI, FRANKsince 04/11/2019
W-2 MANAGING EMPLOYEEWILLIAMS, LINDAsince 09/01/2019
CORPORATE OFFICERPERRY, MICHAEL, SANGSTER, TODDsince 04/11/2019
OPERATIONAL/MANAGERIAL CONTROLNEXCARE HEALTH SYSTEMS, LLCsince 09/10/2019

Were you or a family member harmed at Valley View Care Center, Grand Rapids?