Optalis Health & Rehabilitation at Kent-Crossing
Optalis Health & Rehabilitation at Kent-Crossing is a 182-bed nursing home in Grand Rapids, Michigan. CMS has certified it for Medicare and Medicaid since 1967-01-01. It averages 121.4 residents a day.
What harm was found in the violations cited at Optalis Health & Rehabilitation at Kent-Crossing?
CMS lists 69 health-inspection deficiencies for Optalis Health & Rehabilitation at Kent-Crossing, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-19.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-19 | F0760 | Ensure that residents are free from significant medication errors. | G |
| 2026-03-19 | F0609, F0684, F0695, F0921 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2026-03-19 | F0550, F0552, F0561, F0578, F0580, F0582, F0584, F0600, F0602, F0605, F0607, F0637, F0644, F0693, F0756, F0883 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Protect each resident from the wrongful use of the resident's belongings or money. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Assess the resident when there is a significant change in condition / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2025-08-07 | F0567, F0600, F0609, F0725 | Honor the resident's right to manage his or her financial affairs. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| 2025-08-07 | F0580, F0677 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| 2025-01-29 | F0680, F0812, F0880 | Ensure the activities program is directed by a qualified professional. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | F |
| 2025-01-29 | F0550, F0679, F0692, F0921 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide activities to meet all resident's needs. / Provide enough food/fluids to maintain a resident's health. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| 2025-01-29 | F0558, F0609, F0641, F0644, F0656, F0658, F0684, F0699, F0791 | Reasonably accommodate the needs and preferences of each resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide care or services that was trauma informed and/or culturally competent. / Provide or obtain dental services for each resident. | D |
| 2024-10-24 | F0625, F0684, F0689 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| 2024-10-11 | F0689, F0842, F0880 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2024-04-25 | F0554, F0573, F0610, F0686, F0692 | Allow residents to self-administer drugs if determined clinically appropriate. / Let each resident or the resident's legal representative access or purchase copies of all the resident's records. / Respond appropriately to all alleged violations. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. | D |
| 2024-01-12 | F0623, F0880 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Provide and implement an infection prevention and control program. | E |
| 2024-01-12 | F0558, F0578, F0580, F0644, F0660, F0684, F0695, F0697, F0790, F0805, F0842 | Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Plan the resident's discharge to meet the resident's goals and needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Provide routine and 24-hour emergency dental care for each resident. / Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2023-10-12 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2023-10-12 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
How is Optalis Health & Rehabilitation at Kent-Crossing staffed relative to the MI average?
| Measure | This facility | MI average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.74592 | 3.99072 |
| Total nursing staff turnover (%) | 56.1 | 44.1 |
| Average number of residents per day | 121.4 | 85.9 |
Who owns Optalis Health & Rehabilitation at Kent-Crossing, and what chain is it in?
Optalis Health & Rehabilitation at Kent-Crossing is registered with CMS as For profit - Corporation, operates under the legal business name OPTALIS BELTLINE OPCO LLC and belongs to the OPTALIS HEALTH & REHABILITATION chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | OM HOLDCO 7 LLC, PINAL R. PATEL 2020 IRREVOCABLE FAMILY TRUST UAD 10-6-2020 | since 07/01/2025 |
| MANAGING CONTROL - GOVERNING BODY | PATEL, RAJAN | since 07/01/2025 |
| CORPORATE OFFICER | PATEL, RAJAN | since 07/01/2025 |
| OPERATIONAL/MANAGERIAL CONTROL | OPTUM MANAGEMENT SOLUTIONS. INC, LINK, ERIC, MILLER-GILL, DESHONIQUE, NWANKWO, UCHEBIKE, SHARON, ROBERT | since 07/01/2025 |
| ADP OF THE SNF | 2320 E BELTLINE AVE SE PROPCO LLC, CLIFTONLARSONALLEN LLP, OPTUM MANAGEMENT SOLUTIONS. INC, SCHLAUPITZ MADHAVAN, WELLTOWER OP, LLC, CONNER, MARIANNE, LINK, ERIC, NWANKWO, UCHEBIKE | since 07/01/2025 |
Were you or a family member harmed at Optalis Health & Rehabilitation at Kent-Crossing?