Optalis Health and Rehabilitation of Grand Rapids

Special Focus Facility candidate · CMS abuse icon · Kent · MI · For profit - Individual · OPTALIS HEALTH & REHABILITATION chain · 120 certified beds · CCN 235458 · OPTALIS GRAND RAPIDS OPCO LLC


Optalis Health and Rehabilitation of Grand Rapids operates 120 certified beds in Grand Rapids, Michigan. Its Medicare and Medicaid certification dates to 1987-01-01. It averages 100.5 residents a day.

What harm was found in the violations cited at Optalis Health and Rehabilitation of Grand Rapids?

CMS lists 112 health-inspection deficiencies for Optalis Health and Rehabilitation of Grand Rapids since 2023-02-15, 96 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is K; the most recent health inspection was 2026-06-03.

Survey dateTagDeficiencySeverity
2026-06-03F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2026-06-03F0725, F0867Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F
2026-06-03F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2026-06-03F0550, F0573, F0600, F0609, F0610, F0761, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Let each resident or the resident's legal representative access or purchase copies of all the resident's records. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D
2026-04-30F0658, F0677, F0842Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2026-03-05F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2026-03-05F0558, F0842Reasonably accommodate the needs and preferences of each resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-12-29F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2025-12-29F0600, F0602, F0610, F0658, F0684, F0690, F0695, F0732, F0803Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Protect each resident from the wrongful use of the resident's belongings or money. / Respond appropriately to all alleged violations. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Post nurse staffing information every day. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D
2025-11-24F0760Ensure that residents are free from significant medication errors.J
2025-11-24F0730, F0835, F0838, F0947Observe each nurse aide's job performance and give regular training. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.F
2025-09-04F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-09-04F0609, F0610, F0686Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2025-08-18F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F
2025-08-18F0550, F0842Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E
2025-08-18F0553, F0558, F0603, F0677, F0684, F0689Allow resident to participate in the development and implementation of his or her person-centered plan of care. / Reasonably accommodate the needs and preferences of each resident. / Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-05-08F0880Provide and implement an infection prevention and control program.F
2025-05-08F0761, F0887, F0919, F0945Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Make sure that a working call system is available in each resident's bathroom and bathing area. / Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.E
2025-05-08F0550, F0552, F0580, F0582, F0628, F0656, F0686, F0689, F0698, F0756, F0883Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2025-02-20F0684, F0689Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-02-20F0550, F0585, F0607, F0610, F0686Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Respond appropriately to all alleged violations. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2025-01-14F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.K
2025-01-14F0607, F0760Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Ensure that residents are free from significant medication errors.G
2025-01-14F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.F
2025-01-14F0609, F0725, F0880Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Provide and implement an infection prevention and control program.E
2025-01-14F0550, F0602, F0656, F0658, F0677, F0689, F0690, F0842, F0921Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Protect each resident from the wrongful use of the resident's belongings or money. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D
2024-03-21F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-03-21F0761, F0887Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E
2024-03-21F0550, F0558, F0641, F0686, F0807, F0883Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Ensure each resident receives an accurate assessment. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2023-12-05F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J
2023-12-05F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D
2023-08-30F0880Provide and implement an infection prevention and control program.E
2023-02-15F0686, F0689Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2023-02-15F0809, F0812Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-02-15F0804, F0921Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2023-02-15F0550, F0561, F0604, F0623, F0625, F0656, F0658, F0690, F0692, F0693Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D

Why was Optalis Health and Rehabilitation of Grand Rapids fined 2 times?

DateTypeAmount
2025-01-14Fine$128,989
2023-12-05Fine$7,796

Has Optalis Health and Rehabilitation of Grand Rapids had payment denied by Medicare more than once?

Payment denial startLength in days
2026-01-2813
2025-09-2751
2025-02-1163

How is Optalis Health and Rehabilitation of Grand Rapids staffed relative to the MI average?

MeasureThis facilityMI average
Total nurse staffing hours per resident per day3.391793.99072
Total nursing staff turnover (%)64.744.1
Average number of residents per day100.585.9

Who owns Optalis Health and Rehabilitation of Grand Rapids, and what chain is it in?

Optalis Health and Rehabilitation of Grand Rapids is registered with CMS as For profit - Individual, operates under the legal business name OPTALIS GRAND RAPIDS OPCO LLC and belongs to the OPTALIS HEALTH & REHABILITATION chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTPAAR 108-GR LLCsince 08/07/2024
5% OR GREATER INDIRECT OWNERSHIP INTERESTPINAL R PATEL 2017 IRRV TR UAD 6-14-17, PINAL R PATEL REVOCABLE TRUST, RAJAN G PATEL REVOCABLE TRUSTsince 08/07/2024
MANAGING CONTROL - GOVERNING BODYPATEL, RAJANsince 08/07/2024
CORPORATE DIRECTORPATEL, RAJANsince 08/07/2024
OPERATIONAL/MANAGERIAL CONTROLOPTUM MANAGEMENT SOLUTIONS. INC, BILBAO, ANDREW, LYON, THOMAS, SLENDEBROEK, MATTHEWsince 08/07/2024
ADP OF THE SNFOPTALIS GRAND RAPIDS PROPCO LLC, OPTUM MANAGEMENT SOLUTIONS. INC, PAAR 108 LLC, PAAR 108-GR LLC, PINAL R PATEL 2017 IRRV TR UAD 6-14-17, PINAL R PATEL REVOCABLE TRUST, RAJAN G PATEL REVOCABLE TRUST, LYON, THOMAS, SLENDEBROEK, MATTHEWsince 11/15/2024

Were you or a family member harmed at Optalis Health and Rehabilitation of Grand Rapids?