Medilodge of Westwood

Kalamazoo · MI · For profit - Limited Liability company · MEDILODGE chain · 97 certified beds · CCN 235542 · WESTWOOD OPCO, LLC


Medilodge of Westwood operates 97 certified beds in Kalamazoo, Michigan. Its Medicare and Medicaid certification dates to 1993-09-29. It averages 88.9 residents a day.

What harm was found in the violations cited at Medilodge of Westwood?

CMS lists 86 health-inspection deficiencies for Medilodge of Westwood since 2023-05-18, 51 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-03-12.

Survey dateTagDeficiencySeverity
2026-03-12F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.G
2025-11-24F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2025-06-04F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-06-04F0585, F0880, F0921Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide and implement an infection prevention and control program. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2025-06-04F0550, F0582, F0628, F0641, F0658, F0677, F0684, F0688, F0695, F0698, F0699, F0740, F0759, F0761, F0813Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide care or services that was trauma informed and/or culturally competent. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Have a policy regarding use and storage of foods brought to residents by family and other visitors.D
2025-02-20F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-02-20F0565, F0804, F0806Honor the resident's right to organize and participate in resident/family groups in the facility. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D
2024-07-03F0695Provide safe and appropriate respiratory care for a resident when needed.D
2024-06-13F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-06-13F0689, F0880Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide and implement an infection prevention and control program.E
2024-06-13F0600, F0610, F0623, F0625, F0658, F0677, F0686, F0698, F0759, F0761, F0842, F0584Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Respond appropriately to all alleged violations. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D
2024-02-15F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E
2024-02-15F0600, F0602, F0609, F0658, F0677, F0689, F0690, F0842Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Protect each resident from the wrongful use of the resident's belongings or money. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-01-18F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2023-05-18F0678, F0684, F0689Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2023-05-18F0725, F0804, F0835, F0921, F0941, F0942, F0943, F0944, F0946, F0949Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. / Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. / Provide training in compliance and ethics. / Provide behavior health training consistent with the requirements and as determined by a facility assessment.F
2023-05-18F0550, F0585, F0677, F0842, F0865Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Have a plan that describes the process for conducting QAPI and QAA activities.E
2023-05-18F0558, F0561, F0580, F0584, F0600, F0609, F0610, F0641, F0644, F0656, F0686, F0690, F0692, F0699, F0760, F0761, F0813Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Provide care or services that was trauma informed and/or culturally competent. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Have a policy regarding use and storage of foods brought to residents by family and other visitors.D

Why was Medilodge of Westwood fined 2 times?

DateTypeAmount
2025-06-04Fine$52,993
2024-01-18Fine$12,542

Has Medilodge of Westwood had payment denied by Medicare more than once?

Payment denial startLength in days
2025-07-0115
2025-03-1815

How is Medilodge of Westwood staffed relative to the MI average?

MeasureThis facilityMI average
Total nurse staffing hours per resident per day3.638303.99072
Total nursing staff turnover (%)52.344.1
Average number of residents per day88.985.9

Who owns Medilodge of Westwood, and what chain is it in?

Medilodge of Westwood is registered with CMS as For profit - Limited Liability company, operates under the legal business name WESTWOOD OPCO, LLC and belongs to the MEDILODGE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTARK OPCO GROUP, LLCsince 07/01/2015
5% OR GREATER INDIRECT OWNERSHIP INTERESTB&Y HEALTHCARE S CORP, B&Y TRUST, CODY HEALTHCARE S CORP, CRAIG FLASHNER 2007 TRUSTsince 07/01/2015
CONTRACTED MANAGING EMPLOYEENORCROSS, ROBERT, ROGERS, STACEYsince 07/01/2015
W-2 MANAGING EMPLOYEEKIRK, KRISTINEsince 09/02/2016
CORPORATE DIRECTORFLASHNER, CRAIG, PERLSTEIN, YITZCHOKsince 07/01/2015
OPERATIONAL/MANAGERIAL CONTROLNOBLE HEALTHCARE MANAGEMENT, LLC, PRESTIGE ADMINISTRATIVE SERVICES, LLC, FLASHNER, CRAIG, PERLSTEIN, YITZCHOKsince 01/01/2016

Were you or a family member harmed at Medilodge of Westwood?