Courtney Manor
Courtney Manor is a 125-bed nursing home in Bad Axe, Michigan. CMS has certified it for Medicare and Medicaid since 1986-07-18. It averages 81.6 residents a day.
What harm was found in the violations cited at Courtney Manor?
CMS lists 34 health-inspection deficiencies for Courtney Manor, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-11.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-11 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2026-03-11 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| 2026-01-07 | F0725, F0812 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| 2026-01-07 | F0550, F0732 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Post nurse staffing information every day. | E |
| 2026-01-07 | F0677, F0692 | Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide enough food/fluids to maintain a resident's health. | D |
| 2024-10-29 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G |
| 2024-10-29 | F0550, F0584, F0658, F0725, F0759, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. | E |
| 2024-10-29 | F0578, F0657, F0677, F0689, F0690, F0692, F0698, F0755, F0809 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D |
| 2023-10-06 | F0550, F0684, F0725, F0812, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2023-10-06 | F0657, F0690, F0699, F0755, F0761 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide care or services that was trauma informed and/or culturally competent. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
How is Courtney Manor staffed relative to the MI average?
| Measure | This facility | MI average |
|---|---|---|
| Total nurse staffing hours per resident per day | 2.69477 | 3.99072 |
| Total nursing staff turnover (%) | 50.7 | 44.1 |
| Average number of residents per day | 81.6 | 85.9 |
Who owns Courtney Manor, and what chain is it in?
Courtney Manor is registered with CMS as For profit - Individual, operates under the legal business name FOUR SEASONS NURSING CENTER LLC and belongs to the CIENA HEALTHCARE/LAUREL HEALTH CARE chain.
| Role | Owner | Association date |
|---|---|---|
| MANAGING CONTROL - GOVERNING BODY | KHAN, ANIS, QAZI, MOHAMMAD | since 10/01/1999 |
| OPERATIONAL/MANAGERIAL CONTROL | CIENA HEALTHCARE MANAGEMENT INC, MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97, CHAMBERS, TINA, KHAN, ANIS, QAZI, MOHAMMAD, SHISLER, SCOTT | since 01/01/2025 |
| ADP OF THE SNF | CIENA HEALTHCARE MANAGEMENT INC, CHAMBERS, TINA, KHAN, ANIS, QAZI, MOHAMMAD, SHISLER, SCOTT | since 01/01/2025 |