Willowbrook Manor

Genesee · MI · For profit - Corporation · CIENA HEALTHCARE/LAUREL HEALTH CARE chain · 130 certified beds · CCN 235550 · WILLOWBROOK ACQUISITION COMPANY, LLC


Willowbrook Manor operates 130 certified beds in Flint, Michigan. Its Medicare and Medicaid certification dates to 1994-04-14. It averages 110.3 residents a day.

What harm was found in the violations cited at Willowbrook Manor?

CMS lists 46 health-inspection deficiencies for Willowbrook Manor since 2023-06-16, 33 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-16.

Survey dateTagDeficiencySeverity
2026-03-16F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2026-02-05F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E
2026-02-05F0695Provide safe and appropriate respiratory care for a resident when needed.D
2025-11-13F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2025-06-27F0550, F0585, F0809, F0812Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-06-27F0578, F0684, F0692, F0790Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Provide routine and 24-hour emergency dental care for each resident.D
2025-03-19F0697Provide safe, appropriate pain management for a resident who requires such services.D
2024-10-16F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.D
2024-09-18F0684, F0690Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D
2024-06-04F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2024-06-04F0578, F0604, F0656, F0677, F0684, F0686, F0740, F0759, F0760, F0804, F0849Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.D
2024-05-23F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2024-05-23F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2024-05-23F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D
2023-12-20F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G
2023-12-20F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-06-16F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2023-06-16F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2023-06-16F0550, F0584, F0656, F0657, F0695Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide safe and appropriate respiratory care for a resident when needed.E
2023-06-16F0640, F0688, F0689, F0690, F0761, F0880Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program.D

Why was Willowbrook Manor fined 2 times?

DateTypeAmount
2024-05-23Fine$58,422
2023-12-20Fine$30,599

Has Willowbrook Manor had payment denied by Medicare?

Payment denial startLength in days
2024-06-2210

How is Willowbrook Manor staffed?

MeasureThis facilityMI average
Total nurse staffing hours per resident per day4.019393.99072
Total nursing staff turnover (%)38.244.1
Average number of residents per day110.385.9

Who owns Willowbrook Manor, and what chain is it in?

Willowbrook Manor is registered with CMS as For profit - Corporation, operates under the legal business name WILLOWBROOK ACQUISITION COMPANY, LLC and belongs to the CIENA HEALTHCARE/LAUREL HEALTH CARE chain.

RoleOwnerAssociation date
MANAGING CONTROL - GOVERNING BODYKHAN, ANIS, QAZI, MOHAMMADsince 12/01/2002
OPERATIONAL/MANAGERIAL CONTROLCIENA HEALTHCARE MANAGEMENT INC, CHERRY, MELVIN, KHAN, ANIS, PEDROTTI, REBECCA, QAZI, MOHAMMADsince 01/01/2025
ADP OF THE SNFCIENA HEALTHCARE MANAGEMENT INC, MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97, CHERRY, MELVIN, DEUTSCH, NEAL, GARDINA, ANNA, KHAN, ANIS, PEDROTTI, REBECCA, QAZI, MOHAMMADsince 01/01/2025

Were you or a family member harmed at Willowbrook Manor?