The Willows At East Lansing

Continuing care retirement community · CCN 235700 · TRILOGY HEALTHCARE OF CLINTON LLC · Clinton · MI · For profit - Corporation · TRILOGY HEALTH SERVICES chain · 65 certified beds


Certified for Medicare and Medicaid since 2014-05-16, The Willows At East Lansing is a 65-bed nursing home in East Lansing, Michigan, averaging 61.8 residents a day.

Has The Willows At East Lansing been cited for violations?

CMS lists 30 health-inspection deficiencies for The Willows At East Lansing, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-03-20.

Survey dateTagDeficiencySeverity
2026-03-20F0684, F0842Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2026-01-08F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2026-01-08F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.E
2026-01-08F0578, F0644, F0645, F0656, F0657Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2024-10-17F0656, F0657, F0679, F0740, F0758, F0887Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide activities to meet all resident's needs. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.D
2024-10-17F0623, F0625Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.B
2024-07-05F0684, F0689Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2023-09-20F0558, F0585, F0641, F0644, F0645, F0657, F0679, F0692, F0758, F0761, F0847Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure each resident receives an accurate assessment. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide activities to meet all resident's needs. / Provide enough food/fluids to maintain a resident's health. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.D

How is The Willows At East Lansing staffed relative to the MI average?

MeasureThis facilityMI average
Total nurse staffing hours per resident per day3.860533.99072
Total nursing staff turnover (%)30.044.1
Average number of residents per day61.885.9

Who owns The Willows At East Lansing, and what chain is it in?

The Willows At East Lansing is registered with CMS as For profit - Corporation, operates under the legal business name TRILOGY HEALTHCARE OF CLINTON LLC and belongs to the TRILOGY HEALTH SERVICES chain.

RoleOwnerAssociation date
5% OR GREATER INDIRECT OWNERSHIP INTERESTCONTINENTAL MERGER SUB LLC, NORTHSTAR HEALTHCARE INCOME INC, NORTHSTAR HEALTHCARE INCOME OPERATING PARTNERSHIP LP, TRILOGY HOLDINGS NT-HCI, LLCsince 10/01/2021
5% OR GREATER MORTGAGE INTERESTKEYBANK NATIONAL ASSOCIATIONsince 08/01/2018
W-2 MANAGING EMPLOYEECORBIN, KATHY, FIGHTMASTER, LISAsince 01/11/2011
CORPORATE OFFICERBARNEY, LEIGH, BRYANT, WILLIAM, BUFFORD, RANDALL, CONNER, GREGORY, DAVIS, DAVID, PROSKY, DANNY, STREIFF, MATHIEUsince 01/05/2016
OPERATIONAL/MANAGERIAL CONTROLTRILOGY MANAGEMENT SERVICES LLC, ERMIGER, JOSEPHsince 08/02/2021

Were you or a family member harmed at The Willows At East Lansing?