SPRINGBROOK CENTER

Cumberland · ME · For profit - Corporation · GENESIS HEALTHCARE chain · 123 certified beds · CCN 205068 · WESTBROOK OPERATIONS, LLC


SPRINGBROOK CENTER operates 123 certified beds in WESTBROOK, Maine. Its Medicare and Medicaid certification dates to 1991-07-15. It averages 115.2 residents a day.

What harm was found in the violations cited at SPRINGBROOK CENTER?

CMS lists 30 health-inspection deficiencies for SPRINGBROOK CENTER since 2021-06-24, 23 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-10-28.

Survey dateTagDeficiencySeverity
2025-10-28F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-10-28F0656, F0657Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D
2025-07-31F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2025-05-12F0760Ensure that residents are free from significant medication errors.G
2024-07-19F0584, F0656, F0677, F0880Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide and implement an infection prevention and control program.E
2024-07-19F0557, F0684, F0726, F0761, F0791, F0842, F0867Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.D
2024-04-25F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D
2024-02-28F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2024-02-28F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D
2024-01-18F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2023-12-06F0584, F0657Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.E
2023-11-28F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E
2023-04-27F0622, F0655, F0658, F0677, F0684, F0761Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
2021-06-24F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E

Why was SPRINGBROOK CENTER fined 2 times?

DateTypeAmount
2025-10-28Fine$9,110
2025-05-12Fine$8,278

Has SPRINGBROOK CENTER had payment denied by Medicare?

Payment denial startLength in days
2025-11-2019

How is SPRINGBROOK CENTER staffed relative to the ME average?

MeasureThis facilityME average
Total nurse staffing hours per resident per day3.790914.33770
Total nursing staff turnover (%)34.546.7
Average number of residents per day115.265.2

Who owns SPRINGBROOK CENTER, and what chain is it in?

SPRINGBROOK CENTER is registered with CMS as For profit - Corporation, operates under the legal business name WESTBROOK OPERATIONS, LLC and belongs to the GENESIS HEALTHCARE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTGENESIS HEALTHCARE OF MAINE LLCsince 10/02/2012
5% OR GREATER INDIRECT OWNERSHIP INTERESTFC-GEN OPERATIONS INVESTMENT LLC, GEN OPERATIONS I LLC, GEN OPERATIONS II LLC, GENESIS HEALTHCARE INC, GENESIS HEALTHCARE LLC, GENESIS HOLDINGS LLC, GHC HOLDINGS LLC, SUN HEALTHCARE GROUP INC, WHITMAN, ARNOLDsince 02/02/2015
CORPORATE OFFICERBERG, MICHAEL, BRIDGEFORD, LAURA, MENDELSON, AVIsince 03/02/2015
OPERATIONAL/MANAGERIAL CONTROLMORRIS, DIANE, POLISNER, DAVID, SAUCIER, EMILYsince 01/09/2022
ADP OF THE SNFMORRIS, DIANE, POLISNER, DAVID, SAUCIER, EMILYsince 03/01/2024

Were you or a family member harmed at SPRINGBROOK CENTER?