Montello Manor

CCN 205006 · ROUSSEAU ENTERPRISES LLC · For profit - Corporation · 37 certified beds · Androscoggin · ME


Montello Manor is a 37-bed nursing home in LEWISTON, Maine. CMS has certified it for Medicare and Medicaid since 1971-07-16. It averages 34.9 residents a day.

What harm was found in the violations cited at Montello Manor?

CMS lists 49 health-inspection deficiencies for Montello Manor, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-05-08.

Survey dateTagDeficiencySeverity
2026-05-08F0584, F0657, F0684, F0689, F0755, F0756, F0761, F0812, F0842, F0880, F0925Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E
2026-05-08F0582, F0585, F0600, F0605, F0628, F0656, F0695, F0814Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Dispose of garbage and refuse properly.D
2026-05-08F0730Observe each nurse aide's job performance and give regular training.B
2026-04-21F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-02-20F0558, F0584, F0656, F0684, F0689, F0695, F0726, F0730, F0760, F0867, F0947Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Observe each nurse aide's job performance and give regular training. / Ensure that residents are free from significant medication errors. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2025-02-20F0623, F0625, F0806, F0842, F0868, F0880, F0909Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Provide and implement an infection prevention and control program. / Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.D
2024-05-29F0839Employ staff that are licensed, certified, or registered in accordance with state laws.E
2023-12-12F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2023-12-12F0584, F0812, F0867Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.E
2023-12-12F0655, F0761, F0806Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D
2023-12-12F0623, F0625Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.B

Why was Montello Manor fined?

DateTypeAmount
2023-12-12Fine$14,518

How is Montello Manor staffed relative to the ME average?

MeasureThis facilityME average
Total nurse staffing hours per resident per day4.182314.33770
Total nursing staff turnover (%)51.946.7
Average number of residents per day34.965.2

Who owns Montello Manor?

Montello Manor is registered with CMS as For profit - Corporation, operates under the legal business name ROUSSEAU ENTERPRISES LLC.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTRICHARD A. ROUSSEAU TRUST Bsince 03/19/2012
INDIRECT OWNERSHIP INTERESTCALLAHAN, GUYsince 01/01/2013
CORPORATE DIRECTORCALLAHAN, GUY, CONNOLLY, KERRYsince 01/01/2013
OPERATIONAL/MANAGERIAL CONTROLFIRST ATLANTIC HEALTHCARE INC, BERNARD, KIMBERLY, KIRBACH, PETER, LUDDY, NANCY, OTIS-HIGGINS, ANDREA, PELKEY, WANDA, RIENDEAU, CHRISTINEsince 01/01/2013
TRUSTEE OF THE SNFRICHARD A. ROUSSEAU TRUST B, CALLAHAN, GUY, CONNOLLY, KERRYsince 03/29/2012
ADP OF THE SNFFIRST ATLANTIC HEALTHCARE INC, RICHARD A. ROUSSEAU TRUST B, BERNARD, KIMBERLY, CALLAHAN, GUY, CONNOLLY, KERRY, KIRBACH, PETER, LUDDY, NANCY, OTIS-HIGGINS, ANDREA, PELKEY, WANDA, RIENDEAU, CHRISTINEsince 01/01/2013

Were you or a family member harmed at Montello Manor?