COMPLETE CARE AT HYATTSVILLE
COMPLETE CARE AT HYATTSVILLE is a 270-bed nursing home in HYATTSVILLE, Maryland. CMS has certified it for Medicare and Medicaid since 1982-11-01. It averages 267.1 residents a day.
What harm was found in the violations cited at COMPLETE CARE AT HYATTSVILLE?
CMS lists 65 health-inspection deficiencies for COMPLETE CARE AT HYATTSVILLE since 2023-03-09, 25 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-17.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-17 | F0609, F0610 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2026-01-09 | F0686, F0880 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide and implement an infection prevention and control program. | D |
| 2025-09-24 | F0550, F0657, F0812, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2025-09-24 | F0558, F0561, F0578, F0628, F0641, F0655, F0656, F0658, F0677, F0686, F0695, F0730, F0761, F0842, F0919, F0921, F0947 | Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Ensure each resident receives an accurate assessment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe and appropriate respiratory care for a resident when needed. / Observe each nurse aide's job performance and give regular training. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Make sure that a working call system is available in each resident's bathroom and bathing area. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D |
| 2023-03-09 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | J |
| 2023-03-09 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F |
| 2023-03-09 | F0578, F0610, F0623, F0641, F0657, F0684, F0690, F0697, F0699, F0711, F0742, F0757, F0791, F0880, F0924 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Respond appropriately to all alleged violations. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Ensure each resident receives an accurate assessment. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe, appropriate pain management for a resident who requires such services. / Provide care or services that was trauma informed and/or culturally competent. / Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide or obtain dental services for each resident. / Provide and implement an infection prevention and control program. / Put firmly secured handrails on each side of hallways. | E |
| 2023-03-09 | F0580, F0625, F0636, F0656, F0658, F0677, F0679, F0685, F0686, F0687, F0692, F0698, F0700, F0740, F0741, F0800, F0804, F0812, F0825, F0840, F0842, F0908, F0921 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate foot care. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. / Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide or get specialized rehabilitative services as required for a resident. / Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Keep all essential equipment working safely. / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
How is COMPLETE CARE AT HYATTSVILLE staffed?
| Measure | This facility | MD average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.00991 | 3.87381 |
| Total nursing staff turnover (%) | 36.9 | 40.2 |
| Average number of residents per day | 267.1 | 105.7 |
Who owns COMPLETE CARE AT HYATTSVILLE, and what chain is it in?
COMPLETE CARE AT HYATTSVILLE is registered with CMS as For profit - Limited Liability company, operates under the legal business name COMPLETE CARE AT HYATTSVILLE LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PC MD5 OPCO HOLDCO LLC | since 02/01/2023 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | PC MD5 TOPCO LLC, SMS 2021 TRUST | since 02/01/2023 |
| INDIRECT OWNERSHIP INTEREST | DES CAPITAL LLC, JRK INVESTMENTS LLC, KLUGMAN, JACOB, STEIN, SHALOM, STERNBUCH, DANIEL | since 02/01/2023 |
| MANAGING CONTROL - GOVERNING BODY | STEIN, SHALOM | since 02/01/2023 |
| CORPORATE OFFICER | STEIN, SHALOM | since 02/01/2023 |
| OPERATIONAL/MANAGERIAL CONTROL | CHUNG, BETTY, COX, VICKIE, MANSFIELD, MELISSA, MCNEIL, ROBERT, SILVERBERG, NISANEL, SMITH, AARON, STERNBUCH, DANIEL | since 02/01/2023 |
| TRUSTEE OF THE SNF | SCHONFELD, AKIVA, STEIN, SHALOM | since 02/01/2023 |
| ADP OF THE SNF | ADESSE HOLDINGS LLC, ADESSE MD PEACE MD5 PROPCO HOLDCO LLC, ADESSE MD5 PROPCO HOLDCO LLC, HC FAMILY TRUST, HYATTSVILLE MD PROPCO LLC, MD 4 PROPCO HOLDCO LLC, PC MD5 PROPCO HOLDCO LLC, PC MD5 TOPCO LLC, PEACE CAPITAL HOLDINGS LLC, SMS 2021 TRUST, CHUNG, BETTY, COX, VICKIE, MANSFIELD, MELISSA, MCNEIL, ROBERT, SCHONFELD, AKIVA, SILVERBERG, NISANEL, SMITH, AARON | since 02/01/2023 |
Were you or a family member harmed at COMPLETE CARE AT HYATTSVILLE?