CITIZENS CARE CENTER
Certified for Medicare and Medicaid since 1967-01-03, CITIZENS CARE CENTER is a 184-bed nursing home in HAVRE DE GRACE, Maryland, averaging 124.5 residents a day.
Has CITIZENS CARE CENTER been cited for violations?
CMS lists 38 health-inspection deficiencies for CITIZENS CARE CENTER since 2019-05-02, 26 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-01-29.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-01-29 | F0641, F0700 | Ensure each resident receives an accurate assessment. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E |
| 2026-01-29 | F0604, F0656, F0657, F0679, F0684, F0695, F0697, F0757, F0791 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate pain management for a resident who requires such services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide or obtain dental services for each resident. | D |
| 2025-11-07 | F0578, F0580, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-05-07 | F0684, F0689 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2024-05-07 | F0557, F0625, F0656, F0658, F0730, F0756, F0758, F0761, F0842, F0947 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Observe each nurse aide's job performance and give regular training. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D |
| 2019-05-02 | F0657, F0684, F0730 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Observe each nurse aide's job performance and give regular training. | E |
| 2019-05-02 | F0550, F0561, F0578, F0677, F0686, F0692, F0757, F0791, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide or obtain dental services for each resident. / Provide and implement an infection prevention and control program. | D |
How is CITIZENS CARE CENTER staffed?
| Measure | This facility | MD average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.02115 | 3.87381 |
| Total nursing staff turnover (%) | 28.2 | 40.2 |
| Average number of residents per day | 124.5 | 105.7 |
Who owns CITIZENS CARE CENTER?
CITIZENS CARE CENTER is registered with CMS as Non profit - Other, operates under the legal business name CITIZENS NURSING HOME BOARD OF HARFORD COUNTY.
| Role | Owner | Association date |
|---|---|---|
| W-2 MANAGING EMPLOYEE | QUIMBY, CINDY | since 06/08/2022 |
| CORPORATE DIRECTOR | BADEKER, PATRICIA, BAXTER, WENDELL, BEULAH, CURTIS, CORRERI, JOHN, JORDAN, JOYCE, ROBERTS, ANNA, WELCH, JAMES, ZAVROTNY, KIMBERLY | since 01/23/2020 |
| OPERATIONAL/MANAGERIAL CONTROL | PANOS, PETER | since 11/23/1976 |