COMPLETE CARE AT MULTI MEDICAL CENTER LLC
Certified for Medicare and Medicaid since 1974-06-01, COMPLETE CARE AT MULTI MEDICAL CENTER LLC is a 118-bed nursing home in TOWSON, Maryland, averaging 105.8 residents a day.
Has COMPLETE CARE AT MULTI MEDICAL CENTER LLC been cited for violations?
CMS lists 34 health-inspection deficiencies for COMPLETE CARE AT MULTI MEDICAL CENTER LLC since 2019-08-23, 23 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is F; the most recent health inspection was 2026-03-02.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-03-02 | F0759 | Ensure medication error rates are not 5 percent or greater. | E |
| 2026-03-02 | F0628, F0677, F0688, F0689, F0761, F0803, F0812, F0842, F0880, F0919 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2026-03-02 | F0732 | Post nurse staffing information every day. | B |
| 2024-11-08 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F |
| 2024-11-08 | F0550, F0565, F0574, F0641, F0658, F0677, F0757, F0759, F0761, F0947 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to organize and participate in resident/family groups in the facility. / The resident has the right to receive notices in a format and a language he or she understands. / Ensure each resident receives an accurate assessment. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D |
| 2019-08-23 | F0584, F0880, F0925 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2019-08-23 | F0565, F0604, F0623, F0657, F0726, F0757, F0812, F0908 | Honor the resident's right to organize and participate in resident/family groups in the facility. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Keep all essential equipment working safely. | D |
How is COMPLETE CARE AT MULTI MEDICAL CENTER LLC staffed?
| Measure | This facility | MD average |
|---|---|---|
| Total nurse staffing hours per resident per day | 4.06954 | 3.87381 |
| Total nursing staff turnover (%) | 36.4 | 40.2 |
| Average number of residents per day | 105.8 | 105.7 |
Who owns COMPLETE CARE AT MULTI MEDICAL CENTER LLC, and what chain is it in?
COMPLETE CARE AT MULTI MEDICAL CENTER LLC is registered with CMS as For profit - Limited Liability company, operates under the legal business name COMPLETE CARE AT MULTI MEDICAL CENTER LLC and belongs to the COMPLETE CARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | PC MD OPCOS LLC | since 05/01/2021 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | PC WTA OPCO HOLDCO LLC, SMS 2021 TRUST | since 05/01/2021 |
| INDIRECT OWNERSHIP INTEREST | STEIN, SHALOM | since 05/01/2021 |
| 5% OR GREATER SECURITY INTEREST | WELLTOWER OP, LLC | since 05/01/2023 |
| MANAGING CONTROL - GOVERNING BODY | STEIN, SHALOM | since 05/01/2021 |
| CORPORATE OFFICER | STEIN, SHALOM | since 05/01/2021 |
| OPERATIONAL/MANAGERIAL CONTROL | COX, VICKIE, MANSFIELD, MELISSA, ODACHOWSKI, STACIE, RIZQUI, IBRAHIM, SILVERBERG, NISANEL | since 04/01/2023 |
| TRUSTEE OF THE SNF | STEIN, SHALOM | since 05/01/2021 |
| ADP OF THE SNF | AURORA GUARDIAN HOLDCO IV CO-BORROWER, LLC, AURORA GUARDIAN HOLDCO IV MEZZ BORROWER, LLC, AURORA GUARDIAN HOLDCO IV, LLC, AURORA GUARDIAN IV REALTY, LLC, AURORA GUARDIAN PARTNERS M7 LLC, J & R FAMILY INVESTMENTS, LLC, J&R M7 FAMILY INVESTMENTS LLC, L FRIEDMAN 2018 FAMILY TRUST, L FRIEDMAN FAMILY HOLDINGS LLC, LANDAU FAMILY INVESTMENT TRUST, M FRIEDMAN 2018 FAMILY TRUST, PC WTA ACQUISITION LLC, PC WTA M7 LLC, PEACE CAPITAL HOLDINGS LLC, SMS 2021 TRUST, VOORHEES CENTER NJ OWNER LLC, WELLTOWER OP, LLC, MANSFIELD, MELISSA, ODACHOWSKI, STACIE, OGUNMUYIWA, CAROLINE, RIZQUI, IBRAHIM | since 04/01/2023 |
Were you or a family member harmed at COMPLETE CARE AT MULTI MEDICAL CENTER LLC?