Worcester Rehabilitation & Health Care Center
Worcester Rehabilitation & Health Care Center is a 160-bed nursing home in WORCESTER, Massachusetts. CMS has certified it for Medicare and Medicaid since 1970-08-10. It averages 131.1 residents a day.
What harm was found in the violations cited at Worcester Rehabilitation & Health Care Center?
CMS lists 52 health-inspection deficiencies for Worcester Rehabilitation & Health Care Center since 2022-09-22, 40 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-10-21.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-10-21 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| 2025-05-20 | F0552, F0558, F0685, F0688, F0694, F0740, F0755, F0842, F0880 | Ensure that residents are fully informed and understand their health status, care and treatments. / Reasonably accommodate the needs and preferences of each resident. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2024-10-02 | F0584, F0812, F0865, F0919, F0925 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Have a plan that describes the process for conducting QAPI and QAA activities. / Make sure that a working call system is available in each resident's bathroom and bathing area. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2024-10-02 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| 2024-10-02 | F0687, F0692, F0924 | Provide appropriate foot care. / Provide enough food/fluids to maintain a resident's health. / Put firmly secured handrails on each side of hallways. | D |
| 2024-05-15 | F0580, F0760, F0842 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure that residents are free from significant medication errors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-03-19 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2024-03-19 | F0641, F0656, F0658, F0677, F0688, F0694, F0695, F0699, F0710, F0758, F0883, F0919 | Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe and appropriate respiratory care for a resident when needed. / Provide care or services that was trauma informed and/or culturally competent. / Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| 2024-01-09 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2024-01-09 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| 2023-09-27 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-09-27 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| 2023-09-27 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2022-09-22 | F0758, F0761 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2022-09-22 | F0557, F0580, F0677, F0684, F0693, F0726, F0812, F0880 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | D |
| 2022-09-22 | F0623, F0625 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | C |
Why was Worcester Rehabilitation & Health Care Center fined 2 times?
| Date | Type | Amount |
|---|---|---|
| 2024-10-02 | Fine | $59,511 |
| 2023-09-27 | Fine | $11,881 |
How is Worcester Rehabilitation & Health Care Center staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.27914 | 3.86193 |
| Total nursing staff turnover (%) | 23.5 | 38.2 |
| Average number of residents per day | 131.1 | 98.5 |
Who owns Worcester Rehabilitation & Health Care Center, and what chain is it in?
Worcester Rehabilitation & Health Care Center is registered with CMS as For profit - Partnership, operates under the legal business name WORCESTER MA SNF LLC and belongs to the ATHENA HEALTHCARE SYSTEMS chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | ATHENA HEALTH CARE SYSTEMS MA R LLC | since 09/01/2012 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | CHAKALOS-SANTILLI, VALERIE, CURTIS, DIANE, MOSIER, MICHAEL, REZENDES, LORRIE, SANTILLI, LAWRENCE | since 05/01/2019 |
| W-2 MANAGING EMPLOYEE | KAUFMAN, DANIELLE, MOSIER, MICHAEL, WHITCRAFT, CARLY | since 05/01/2019 |
| CORPORATE OFFICER | SANTILLI, LAWRENCE | since 09/01/2012 |
| OPERATIONAL/MANAGERIAL CONTROL | ATHENA HEALTH CARE ASSOCIATES, INC. | since 09/01/2012 |
Were you or a family member harmed at Worcester Rehabilitation & Health Care Center?