WESTBOROUGH HEALTHCARE
WESTBOROUGH HEALTHCARE is a 117-bed nursing home in WESTBOROUGH, Massachusetts. CMS has certified it for Medicare and Medicaid since 1975-10-03. It averages 97.9 residents a day.
What harm was found in the violations cited at WESTBOROUGH HEALTHCARE?
CMS lists 32 health-inspection deficiencies for WESTBOROUGH HEALTHCARE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-02-25.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-02-25 | F0812, F0880 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2026-02-25 | F0558, F0605, F0679, F0761 | Reasonably accommodate the needs and preferences of each resident. / Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. / Provide activities to meet all resident's needs. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2025-04-10 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-11-18 | F0622, F0625, F0695, F0732, F0812 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Provide safe and appropriate respiratory care for a resident when needed. / Post nurse staffing information every day. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-11-18 | F0583, F0584, F0644, F0645, F0658, F0677, F0689, F0690, F0726, F0755, F0759 | Keep residents' personal and medical records private and confidential. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / PASARR screening for Mental disorders or Intellectual Disabilities / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. | D |
| 2024-09-25 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| 2023-10-19 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| 2023-08-02 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | G |
| 2023-08-02 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2023-08-02 | F0580, F0677, F0684, F0690, F0842 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
How is WESTBOROUGH HEALTHCARE staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.64714 | 3.86193 |
| Total nursing staff turnover (%) | 42.4 | 38.2 |
| Average number of residents per day | 97.9 | 98.5 |
Who owns WESTBOROUGH HEALTHCARE, and what chain is it in?
WESTBOROUGH HEALTHCARE is registered with CMS as For profit - Limited Liability company, operates under the legal business name 8 COLONIAL DRIVE OPERATOR LLC and belongs to the NEXT STEP HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| DIRECT OWNERSHIP INTEREST | NEXT STEP MA NH GEN MASTER TENANT,LLC | since 12/01/2017 |
| INDIRECT OWNERSHIP INTEREST | NEXT STEP HEALTHCARE LLC, DELL'ANNO, DAMIAN, STEPHAN, WILLIAM | since 12/01/2017 |
| CORPORATE OFFICER | DELL'ANNO, DAMIAN, STEPHAN, WILLIAM | since 12/01/2017 |
| OPERATIONAL/MANAGERIAL CONTROL | NEXT STEP HEALTHCARE LLC, GOVONI, RICHARD, MALIK, FAISAL | since 04/11/2025 |
| ADP OF THE SNF | NEXT STEP HEALTHCARE LLC, GOVONI, RICHARD, MALIK, FAISAL | since 04/11/2025 |
Were you or a family member harmed at WESTBOROUGH HEALTHCARE?