Southshore Health Care Center
Southshore Health Care Center is a 96-bed nursing home in ROCKLAND, Massachusetts. CMS has certified it for Medicare and Medicaid since 1973-12-20. It averages 85.5 residents a day.
What harm was found in the violations cited at Southshore Health Care Center?
CMS lists 61 health-inspection deficiencies for Southshore Health Care Center since 2023-03-02, 48 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-04-13.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-04-13 | F0573, F0740 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E |
| 2026-04-13 | F0576, F0609, F0610 | Ensure residents have reasonable access to and privacy in their use of communication methods. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. | D |
| 2026-01-28 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2025-08-27 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2025-08-27 | F0565, F0580, F0658, F0689, F0804, F0812, F0880 | Honor the resident's right to organize and participate in resident/family groups in the facility. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. | E |
| 2025-08-27 | F0558, F0607, F0609, F0610, F0656, F0690, F0761, F0814 | Reasonably accommodate the needs and preferences of each resident. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Dispose of garbage and refuse properly. | D |
| 2025-08-27 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B |
| 2025-03-18 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| 2024-12-09 | F0555, F0761 | Honor the resident's right to choose his or her attending physician. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D |
| 2024-09-23 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| 2024-06-27 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2024-06-27 | F0565, F0584, F0684, F0689, F0698, F0757, F0812, F0883, F0887 | Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E |
| 2024-06-27 | F0550, F0551, F0552, F0557, F0607, F0609, F0610, F0641, F0756 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Give the resident's representative the ability to exercise the resident's rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure each resident receives an accurate assessment. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| 2024-03-19 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2024-03-19 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D |
| 2023-03-02 | F0585, F0868, F0921 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F |
| 2023-03-02 | F0565, F0584, F0692, F0917 | Honor the resident's right to organize and participate in resident/family groups in the facility. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Provide enough food/fluids to maintain a resident's health. / Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. | E |
| 2023-03-02 | F0551, F0658, F0689, F0758, F0812 | Give the resident's representative the ability to exercise the resident's rights. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| 2023-03-02 | F0641 | Ensure each resident receives an accurate assessment. | C |
Why was Southshore Health Care Center fined?
| Date | Type | Amount |
|---|---|---|
| 2024-03-19 | Fine | $26,395 |
How is Southshore Health Care Center staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.29098 | 3.86193 |
| Total nursing staff turnover (%) | 22.2 | 38.2 |
| Average number of residents per day | 85.5 | 98.5 |
Who owns Southshore Health Care Center, and what chain is it in?
Southshore Health Care Center is registered with CMS as For profit - Corporation, operates under the legal business name SOUTHSHORE MA SNF LLC and belongs to the ATHENA HEALTHCARE SYSTEMS chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | ATHENA HEALTH CARE SYSTEMS MA LLC | since 12/01/2010 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | MOSIER, MICHAEL, REZENDES, LORRIE, SANTILLI, LAWRENCE | since 09/17/2015 |
| W-2 MANAGING EMPLOYEE | MOSIER, MICHAEL | since 12/01/2010 |
| CORPORATE OFFICER | SANTILLI, LAWRENCE | since 10/07/2019 |
| OPERATIONAL/MANAGERIAL CONTROL | ATHENA HEALTH CARE ASSOCIATES, INC. | since 11/05/1993 |
Were you or a family member harmed at Southshore Health Care Center?