ROYAL NORWELL NURSING & REHABILITATION CENTER LLC
ROYAL NORWELL NURSING & REHABILITATION CENTER LLC is a 86-bed nursing home in NORWELL, Massachusetts. CMS has certified it for Medicare and Medicaid since 1990-07-01. It averages 75.9 residents a day.
What harm was found in the violations cited at ROYAL NORWELL NURSING & REHABILITATION CENTER LLC?
CMS lists 43 health-inspection deficiencies for ROYAL NORWELL NURSING & REHABILITATION CENTER LLC, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2025-11-25.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-11-25 | F0658, F0761, F0880 | Ensure services provided by the nursing facility meet professional standards of quality. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | E |
| 2025-01-06 | F0656, F0689 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2024-10-18 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E |
| 2024-10-18 | F0550, F0558, F0607, F0609, F0610, F0761, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | D |
| 2023-09-14 | F0658, F0694 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. | J |
| 2023-09-14 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | H |
| 2023-09-14 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-09-14 | F0812, F0867, F0880, F0941, F0944, F0949 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Provide and implement an infection prevention and control program. / Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. / Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. / Provide behavior health training consistent with the requirements and as determined by a facility assessment. | F |
| 2023-09-14 | F0583, F0756, F0760, F0838, F0849, F0881, F0883, F0925, F0940 | Keep residents' personal and medical records private and confidential. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure that residents are free from significant medication errors. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. / Implement a program that monitors antibiotic use. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. / Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E |
| 2023-09-14 | F0578, F0585, F0607, F0609, F0610, F0655, F0656, F0690, F0695, F0712 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D |
| 2023-09-14 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B |
Why was ROYAL NORWELL NURSING & REHABILITATION CENTER LLC fined 2 times?
| Date | Type | Amount |
|---|---|---|
| 2025-01-06 | Fine | $10,868 |
| 2023-09-14 | Fine | $104,000 |
How is ROYAL NORWELL NURSING & REHABILITATION CENTER LLC staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.67668 | 3.86193 |
| Total nursing staff turnover (%) | 53.8 | 38.2 |
| Average number of residents per day | 75.9 | 98.5 |
Who owns ROYAL NORWELL NURSING & REHABILITATION CENTER LLC, and what chain is it in?
ROYAL NORWELL NURSING & REHABILITATION CENTER LLC is registered with CMS as For profit - Limited Liability company, operates under the legal business name ROYAL NORWELL NURSING & REHABILITATION CENTER LLC and belongs to the ROYAL HEALTH GROUP chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | MAMARY, JAMES | since 12/01/2013 |
| W-2 MANAGING EMPLOYEE | CELORIER, KRISTIE | since 07/02/2018 |
Were you or a family member harmed at ROYAL NORWELL NURSING & REHABILITATION CENTER LLC?