PLYMOUTH HARBORSIDE HEALTHCARE

Special Focus Facility candidate · CMS abuse icon · CCN 225284 · 19 OBERY STREET OPERATOR LLC · For profit - Limited Liability company · NEXT STEP HEALTHCARE chain · 101 certified beds · Plymouth · MA


PLYMOUTH HARBORSIDE HEALTHCARE is a 101-bed nursing home in PLYMOUTH, Massachusetts. CMS has certified it for Medicare and Medicaid since 1985-03-01. It averages 77.4 residents a day.

What harm was found in the violations cited at PLYMOUTH HARBORSIDE HEALTHCARE?

CMS lists 59 health-inspection deficiencies for PLYMOUTH HARBORSIDE HEALTHCARE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-08.

Survey dateTagDeficiencySeverity
2026-06-08F0760Ensure that residents are free from significant medication errors.D
2026-02-13F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J
2026-02-13F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F
2026-02-13F0658, F0699, F0812, F0847, F0848, F0880Ensure services provided by the nursing facility meet professional standards of quality. / Provide care or services that was trauma informed and/or culturally competent. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. / Provide a neutral and fair arbitration process and agree to arbitrator and venue. / Provide and implement an infection prevention and control program.E
2026-02-13F0554, F0585, F0644, F0656, F0686Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing.D
2025-12-04F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E
2025-09-16F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G
2025-09-16F0609, F0656Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D
2025-08-05F0656, F0689Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2024-10-23F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.F
2024-10-23F0684, F0686, F0699, F0759, F0812, F0880, F0881Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide care or services that was trauma informed and/or culturally competent. / Ensure medication error rates are not 5 percent or greater. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Implement a program that monitors antibiotic use.E
2024-10-23F0655, F0658, F0690, F0695, F0758Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
2024-10-23F0645PASARR screening for Mental disorders or Intellectual DisabilitiesB
2023-11-14F0656, F0689Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2023-10-11F0678, F0726Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.J
2023-08-30F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2023-08-30F0584, F0585, F0689, F0690, F0712, F0758, F0760, F0761, F0842, F0887Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E
2023-08-30F0550, F0551, F0554, F0558, F0583, F0656, F0699, F0757, F0883Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Give the resident's representative the ability to exercise the resident's rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Reasonably accommodate the needs and preferences of each resident. / Keep residents' personal and medical records private and confidential. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care or services that was trauma informed and/or culturally competent. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Develop and implement policies and procedures for flu and pneumonia vaccinations.D
2023-08-30F0641Ensure each resident receives an accurate assessment.B

Why was PLYMOUTH HARBORSIDE HEALTHCARE fined 6 times?

DateTypeAmount
2026-02-13Fine$70,811
2025-09-16Fine$197,977
2025-08-05Fine$10,358
2023-11-14Fine$11,638
2023-08-30Fine$15,347
2023-08-30Fine$15,269

How is PLYMOUTH HARBORSIDE HEALTHCARE staffed relative to the MA average?

MeasureThis facilityMA average
Total nurse staffing hours per resident per day3.561273.86193
Total nursing staff turnover (%)52.138.2
Average number of residents per day77.498.5

Who owns PLYMOUTH HARBORSIDE HEALTHCARE, and what chain is it in?

PLYMOUTH HARBORSIDE HEALTHCARE is registered with CMS as For profit - Limited Liability company, operates under the legal business name 19 OBERY STREET OPERATOR LLC and belongs to the NEXT STEP HEALTHCARE chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTNEXT STEP HEALTHCARE LLCsince 09/01/2017
INDIRECT OWNERSHIP INTERESTDELL'ANNO, DAMIAN, STEPHAN, WILLIAMsince 09/01/2017
CORPORATE OFFICERDELL'ANNO, DAMIAN, STEPHAN, WILLIAMsince 09/01/2017
OPERATIONAL/MANAGERIAL CONTROLNEXT STEP HEALTHCARE LLC, NGUYEN, NINA, RATTAN, ROHITsince 04/14/2025
ADP OF THE SNFNEXT STEP HEALTHCARE LLC, NGUYEN, NINA, RATTAN, ROHITsince 04/14/2025

Were you or a family member harmed at PLYMOUTH HARBORSIDE HEALTHCARE?