CHARLWELL HOUSE HEALTH AND REHABILITATION
CHARLWELL HOUSE HEALTH AND REHABILITATION is a 124-bed nursing home in NORWOOD, Massachusetts. CMS has certified it for Medicare and Medicaid since 1972-02-15. It averages 75.4 residents a day.
What harm was found in the violations cited at CHARLWELL HOUSE HEALTH AND REHABILITATION?
CMS lists 63 health-inspection deficiencies for CHARLWELL HOUSE HEALTH AND REHABILITATION since 2022-09-01, 22 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is L; the most recent health inspection was 2025-05-30.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-05-30 | F0658, F0686, F0761, F0880 | Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | E |
| 2025-05-30 | F0580, F0655, F0656, F0677, F0684, F0687, F0756, F0757, F0825 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate foot care. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure each resident’s drug regimen must be free from unnecessary drugs. / Provide or get specialized rehabilitative services as required for a resident. | D |
| 2024-08-13 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-04-16 | F0658, F0685, F0761, F0883, F0925 | Ensure services provided by the nursing facility meet professional standards of quality. / Assist a resident in gaining access to vision and hearing services. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2024-04-16 | F0551, F0690, F0695 | Give the resident's representative the ability to exercise the resident's rights. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. | D |
| 2022-09-01 | F0835, F0880, F0886 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Provide and implement an infection prevention and control program. / Perform COVID19 testing on residents and staff. | L |
| 2022-09-01 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| 2022-09-01 | F0726, F0812, F0838, F0865, F0867, F0868, F0908, F0925 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Have a plan that describes the process for conducting QAPI and QAA activities. / Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Keep all essential equipment working safely. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F |
| 2022-09-01 | F0551, F0584, F0656, F0658, F0684, F0689, F0755, F0758, F0761, F0885, F0887, F0943 | Give the resident's representative the ability to exercise the resident's rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Report COVID19 data to residents and families. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. / Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E |
| 2022-09-01 | F0552, F0557, F0580, F0623, F0625, F0655, F0679, F0687, F0690, F0695, F0698, F0741, F0760, F0842, F0849 | Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Provide activities to meet all resident's needs. / Provide appropriate foot care. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. / Ensure that residents are free from significant medication errors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
| 2022-09-01 | F0577, F0732 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. / Post nurse staffing information every day. | C |
How is CHARLWELL HOUSE HEALTH AND REHABILITATION staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.35752 | 3.86193 |
| Total nursing staff turnover (%) | 27.0 | 38.2 |
| Average number of residents per day | 75.4 | 98.5 |
Who owns CHARLWELL HOUSE HEALTH AND REHABILITATION, and what chain is it in?
CHARLWELL HOUSE HEALTH AND REHABILITATION is registered with CMS as For profit - Limited Liability company, operates under the legal business name CHARWELL HOUSE SNF OPERATIONS BHC LLC and belongs to the BEST CARE SERVICES chain.
| Role | Owner | Association date |
|---|---|---|
| DIRECT OWNERSHIP INTEREST | CKSST HOLDING COMPANY LLC | since 08/01/2022 |
| INDIRECT OWNERSHIP INTEREST | CHAPLER, YAAKOV, STEINBERG, MOSHE | since 08/01/2022 |
| OPERATIONAL/MANAGERIAL CONTROL | BONADIO & CO LLP, RELIANT PRO REHAB, LLC, TWOMAGNETS LLC, AL-MADI, SAMI, CARR, JAMIE, CHAPLER, YAAKOV, PIELEANU, IRINA, STEINBERG, MOSHE | since 06/24/2024 |
| ADP OF THE SNF | BONADIO & CO LLP, RELIANT PRO REHAB, LLC, TWOMAGNETS LLC, CARR, JAMIE, PIELEANU, IRINA | since 03/06/2025 |
Were you or a family member harmed at CHARLWELL HOUSE HEALTH AND REHABILITATION?