WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON
WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON is a 142-bed nursing home in WILMINGTON, Massachusetts. CMS has certified it for Medicare and Medicaid since 1993-04-08. It averages 131.8 residents a day.
What harm was found in the violations cited at WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON?
CMS lists 56 health-inspection deficiencies for WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-09-12.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-09-12 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| 2025-09-12 | F0677, F0686, F0698, F0804 | Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| 2025-09-12 | F0550, F0580, F0684, F0692, F0729, F0842, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
| 2025-02-28 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| 2024-09-19 | F0690, F0761, F0812 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2024-09-19 | F0550, F0554, F0656, F0658, F0684, F0686, F0689, F0692, F0694, F0695, F0698, F0759, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Allow residents to self-administer drugs if determined clinically appropriate. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure medication error rates are not 5 percent or greater. / Provide and implement an infection prevention and control program. | D |
| 2024-09-19 | F0640, F0641 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Ensure each resident receives an accurate assessment. | B |
| 2024-03-19 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| 2023-09-08 | F0943, F0947 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F |
| 2023-09-08 | F0552, F0656, F0695, F0726, F0759, F0760, F0761, F0812 | Ensure that residents are fully informed and understand their health status, care and treatments. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2023-09-08 | F0550, F0584, F0658, F0677, F0684, F0686, F0692, F0693, F0694, F0698, F0740, F0756, F0842, F0880 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. | D |
Why was WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON fined?
| Date | Type | Amount |
|---|---|---|
| 2025-09-12 | Fine | $10,358 |
How is WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.67548 | 3.86193 |
| Total nursing staff turnover (%) | 43.2 | 38.2 |
| Average number of residents per day | 131.8 | 98.5 |
Who owns WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON, and what chain is it in?
WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON is registered with CMS as For profit - Corporation, operates under the legal business name WILLOW BROOK OPERATOR LLC and belongs to the MARQUIS HEALTH SERVICES chain.
| Role | Owner | Association date |
|---|---|---|
| DIRECT OWNERSHIP INTEREST | QUINTO NEXGEN LLC, UKR NEXGEN LLC | since 10/31/2024 |
| INDIRECT OWNERSHIP INTEREST | NFR 2020 IRRV TR, RSBRMK HOLDINGS LLC, SK NEXGEN TR, TRYKO NEXGEN HOLDINGS LLC, UAK 2020 IRRV TR, YK NEXGEN TR, YR NEXGEN TR | since 10/31/2024 |
| 5% OR GREATER SECURITY INTEREST | FORBRIGHT BANK | since 10/31/2024 |
| MANAGING CONTROL - GOVERNING BODY | BARRY, RYAN, CROWLEY, JEFFREY | since 03/03/2025 |
| OPERATIONAL/MANAGERIAL CONTROL | RELIANT PRO REHAB LLC, BARRY, RYAN, POSEN, MINDEE, SOMESWARANANTHAN, JANARTHANAN | since 01/23/2025 |
| INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | KAHANOW, AVIVA, ROKEACH, FRAIDE, ROKOWSKY, YITZCHOK | since 04/02/2025 |
| ADP OF THE SNF | NFR 2020 IRRV TR, QUINTO NEXGEN LLC, RELIANT PRO REHAB LLC, RSBRMK HOLDINGS LLC, SK NEXGEN TR, TRYKO NEXGEN HOLDINGS LLC, UAK 2020 IRRV TR, UKR NEXGEN LLC, WILLOW BROOK PROPERTY LLC, YK NEXGEN TR, YR NEXGEN TR, BARRY, RYAN, CROWLEY, JEFFREY, POSEN, MINDEE, SOMESWARANANTHAN, JANARTHANAN | since 01/23/2025 |
Were you or a family member harmed at WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER, WILMINGTON?