WEST NEWTON HEALTHCARE

CCN 225324 · 25 ARMORY STREET OPERATOR LLC · For profit - Limited Liability company · NEXT STEP HEALTHCARE chain · 123 certified beds · Middlesex · MA


WEST NEWTON HEALTHCARE is a 123-bed nursing home in WEST NEWTON, Massachusetts. CMS has certified it for Medicare and Medicaid since 1989-01-13. It averages 98.1 residents a day.

What harm was found in the violations cited at WEST NEWTON HEALTHCARE?

CMS lists 85 health-inspection deficiencies for WEST NEWTON HEALTHCARE, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-06-04.

Survey dateTagDeficiencySeverity
2026-06-04F0687Provide appropriate foot care.E
2026-06-04F0656, F0684Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
2026-04-23F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D
2025-12-18F0686, F0790, F0883Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide routine and 24-hour emergency dental care for each resident. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2025-12-18F0550, F0641, F0677, F0679, F0684, F0685, F0692, F0695, F0880Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure each resident receives an accurate assessment. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Assist a resident in gaining access to vision and hearing services. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Provide and implement an infection prevention and control program.D
2025-12-18F0732Post nurse staffing information every day.B
2025-01-10F0550, F0658, F0677, F0770, F0812, F0880, F0909Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.E
2025-01-10F0585, F0604, F0641, F0656, F0657, F0685, F0686, F0688, F0692, F0695, F0699, F0700, F0759, F0761, F0791, F0842Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Assist a resident in gaining access to vision and hearing services. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Provide care or services that was trauma informed and/or culturally competent. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-01-10F0732Post nurse staffing information every day.B
2024-02-02F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G
2024-02-02F0679Provide activities to meet all resident's needs.F
2024-02-02F0561, F0656, F0658, F0676, F0695, F0726, F0730, F0755, F0759, F0760, F0761, F0838, F0842, F0880, F0947Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Observe each nurse aide's job performance and give regular training. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure medication error rates are not 5 percent or greater. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2024-02-02F0550, F0552, F0554, F0584, F0585, F0600, F0645, F0655, F0689, F0692, F0693, F0698, F0699, F0740, F0745, F0791, F0812, F0835, F0837, F0841, F0865, F0868, F0883, F0887Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / PASARR screening for Mental disorders or Intellectual Disabilities / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide care or services that was trauma informed and/or culturally competent. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Provide medically-related social services to help each resident achieve the highest possible quality of life. / Provide or obtain dental services for each resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Administer the facility in a manner that enables it to use its resources effectively and efficiently. / Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. / Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. / Have a plan that describes the process for conducting QAPI and QAA activities. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Develop and implement policies and procedures for flu and pneumonia vaccinations. / Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.D
2024-02-02F0623, F0625Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.B
2023-09-20F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D

Why was WEST NEWTON HEALTHCARE fined?

DateTypeAmount
2024-02-02Fine$184,166

How is WEST NEWTON HEALTHCARE staffed relative to the MA average?

MeasureThis facilityMA average
Total nurse staffing hours per resident per day3.492933.86193
Total nursing staff turnover (%)53.538.2
Average number of residents per day98.198.5

Who owns WEST NEWTON HEALTHCARE, and what chain is it in?

WEST NEWTON HEALTHCARE is registered with CMS as For profit - Limited Liability company, operates under the legal business name 25 ARMORY STREET OPERATOR LLC and belongs to the NEXT STEP HEALTHCARE chain.

RoleOwnerAssociation date
CORPORATE OFFICERDELL'ANNO, DAMIAN, STEPHAN, WILLIAMsince 09/01/2017
OPERATIONAL/MANAGERIAL CONTROLNEXT STEP HEALTHCARE LLC, LIKHI, RISHI, WADDELL, ROBERTsince 03/16/2024
ADP OF THE SNFNEXT STEP HEALTHCARE LLC, LIKHI, RISHI, WADDELL, ROBERTsince 03/16/2024

Were you or a family member harmed at WEST NEWTON HEALTHCARE?