NORTHWOOD REHABILITATION & HEALTHCARE CENTER
NORTHWOOD REHABILITATION & HEALTHCARE CENTER is a 123-bed nursing home in LOWELL, Massachusetts. CMS has certified it for Medicare and Medicaid since 1987-02-17. It averages 115.3 residents a day.
What harm was found in the violations cited at NORTHWOOD REHABILITATION & HEALTHCARE CENTER?
CMS lists 55 health-inspection deficiencies for NORTHWOOD REHABILITATION & HEALTHCARE CENTER, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-08-15.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-08-15 | F0558, F0677 | Reasonably accommodate the needs and preferences of each resident. / Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| 2025-08-15 | F0580, F0600, F0604, F0607, F0656, F0658, F0679, F0684, F0689, F0690, F0692, F0694, F0698, F0712, F0730, F0740, F0761, F0778, F0842 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide activities to meet all resident's needs. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough food/fluids to maintain a resident's health. / Provide for the safe, appropriate administration of IV fluids for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Observe each nurse aide's job performance and give regular training. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Help the resident make transportation arrangements to and from radiology services. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-08-15 | F0641 | Ensure each resident receives an accurate assessment. | B |
| 2024-08-29 | F0686, F0740 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G |
| 2024-08-29 | F0725, F0842 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| 2024-08-29 | F0552, F0580, F0583, F0584, F0656, F0677, F0684, F0692, F0695, F0698, F0699, F0759, F0761, F0880 | Ensure that residents are fully informed and understand their health status, care and treatments. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Keep residents' personal and medical records private and confidential. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide care or services that was trauma informed and/or culturally competent. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. | D |
| 2024-06-05 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2023-08-10 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| 2023-08-10 | F0656, F0758, F0791 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide or obtain dental services for each resident. | E |
| 2023-08-10 | F0609, F0610, F0677, F0679, F0695, F0699, F0712, F0759, F0808, F0842 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Respond appropriately to all alleged violations. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide activities to meet all resident's needs. / Provide safe and appropriate respiratory care for a resident when needed. / Provide care or services that was trauma informed and/or culturally competent. / Ensure that the resident and his/her doctor meet face-to-face at all required visits. / Ensure medication error rates are not 5 percent or greater. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Why was NORTHWOOD REHABILITATION & HEALTHCARE CENTER fined?
| Date | Type | Amount |
|---|---|---|
| 2024-08-29 | Fine | $85,178 |
How is NORTHWOOD REHABILITATION & HEALTHCARE CENTER staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 2.83444 | 3.86193 |
| Total nursing staff turnover (%) | 23.8 | 38.2 |
| Average number of residents per day | 115.3 | 98.5 |
Who owns NORTHWOOD REHABILITATION & HEALTHCARE CENTER, and what chain is it in?
NORTHWOOD REHABILITATION & HEALTHCARE CENTER is registered with CMS as For profit - Partnership, operates under the legal business name NORTHWOOD MA SNF LLC and belongs to the ATHENA HEALTHCARE SYSTEMS chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | ATHENA HEALTH CARE SYSTEMS MA R LLC | since 09/01/2012 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | CHAKALOS-SANTILLI, VALERIE, CURTIS, DIANE, MOSIER, MICHAEL, REZENDES, LORRIE, SANTILLI, LAWRENCE | since 05/04/2020 |
| W-2 MANAGING EMPLOYEE | MOSIER, MICHAEL | since 09/01/2012 |
| CORPORATE OFFICER | SANTILLI, LAWRENCE | since 10/03/2019 |
| OPERATIONAL/MANAGERIAL CONTROL | ATHENA HEALTH CARE ASSOCIATES, INC. | since 09/01/2012 |
Were you or a family member harmed at NORTHWOOD REHABILITATION & HEALTHCARE CENTER?