MISSION CARE AT HOLYOKE
MISSION CARE AT HOLYOKE is a 125-bed nursing home in HOLYOKE, Massachusetts. CMS has certified it for Medicare and Medicaid since 1990-07-01. It averages 119.7 residents a day.
What harm was found in the violations cited at MISSION CARE AT HOLYOKE?
CMS lists 44 health-inspection deficiencies for MISSION CARE AT HOLYOKE since 2023-01-03, 25 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is J; the most recent health inspection was 2026-06-23.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-06-23 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| 2025-12-03 | F0580, F0609 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2025-11-25 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | G |
| 2025-11-25 | F0607, F0609 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| 2025-06-10 | F0756, F0812 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| 2025-06-10 | F0550, F0584, F0646, F0689, F0692, F0790, F0880, F0551 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide routine and 24-hour emergency dental care for each resident. / Provide and implement an infection prevention and control program. / Give the resident's representative the ability to exercise the resident's rights. | D |
| 2025-04-01 | F0656, F0689 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| 2025-01-02 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| 2024-04-02 | F0880 | Provide and implement an infection prevention and control program. | E |
| 2024-04-02 | F0695, F0698, F0760, F0842, F0926 | Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Ensure that residents are free from significant medication errors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Have policies on smoking. | D |
| 2023-01-03 | F0760 | Ensure that residents are free from significant medication errors. | G |
| 2023-01-03 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E |
| 2023-01-03 | F0550, F0558, F0561, F0580, F0584, F0604, F0656, F0686, F0688, F0690, F0695, F0698, F0755, F0756, F0761, F0773, F0842 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Reasonably accommodate the needs and preferences of each resident. / Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
Why was MISSION CARE AT HOLYOKE fined 2 times?
| Date | Type | Amount |
|---|---|---|
| 2025-11-25 | Fine | $10,358 |
| 2025-04-01 | Fine | $16,985 |
How is MISSION CARE AT HOLYOKE staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.68544 | 3.86193 |
| Total nursing staff turnover (%) | 44.8 | 38.2 |
| Average number of residents per day | 119.7 | 98.5 |
Who owns MISSION CARE AT HOLYOKE, and what chain is it in?
MISSION CARE AT HOLYOKE is registered with CMS as For profit - Limited Liability company, operates under the legal business name HOLYOKE CARE CENTER LLC and belongs to the ICARE HEALTH NETWORK chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | ACTIVE INVESTMENTS LLC, COMMONWEALTH CAPITAL INVESTORS LLC, PRESTON CAPITAL INVESTORS INC, VANTAGE CAPITAL INVESTORS LLC, COHEN, JONATHAN, SEBBAG, JOSEPH | since 02/02/2021 |
| W-2 MANAGING EMPLOYEE | THOMPSON, EDIN | since 02/02/2021 |
| CORPORATE OFFICER | WRIGHT, CHRISTOPHER | since 02/02/2021 |
Were you or a family member harmed at MISSION CARE AT HOLYOKE?