DAY BROOK VILLAGE SENIOR LIVING
Certified for Medicare and Medicaid since 1981-07-28, DAY BROOK VILLAGE SENIOR LIVING is a 92-bed nursing home in HOLYOKE, Massachusetts, averaging 86.7 residents a day.
Has DAY BROOK VILLAGE SENIOR LIVING been cited for violations?
CMS lists 39 health-inspection deficiencies for DAY BROOK VILLAGE SENIOR LIVING since 2022-08-04, 29 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2025-11-18.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2025-11-18 | F0573, F0580, F0842 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2025-04-03 | F0755, F0803, F0812, F0925 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2025-04-03 | F0558, F0636, F0677, F0684, F0689, F0692, F0698, F0868, F0880, F0883 | Reasonably accommodate the needs and preferences of each resident. / Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Have the Quality Assessment and Assurance group have the required members and meet at least quarterly / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2025-04-03 | F0582, F0641 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. / Ensure each resident receives an accurate assessment. | B |
| 2025-03-26 | F0684, F0773, F0842 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-02-05 | F0685, F0698, F0758, F0761, F0880, F0883 | Assist a resident in gaining access to vision and hearing services. / Provide safe, appropriate dialysis care/services for a resident who requires such services. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide and implement an infection prevention and control program. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| 2024-02-05 | F0641 | Ensure each resident receives an accurate assessment. | C |
| 2022-08-04 | F0623, F0625, F0812, F0880, F0925 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| 2022-08-04 | F0580, F0656, F0756, F0760, F0883 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure that residents are free from significant medication errors. / Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
How is DAY BROOK VILLAGE SENIOR LIVING staffed?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.95808 | 3.86193 |
| Total nursing staff turnover (%) | 37.2 | 38.2 |
| Average number of residents per day | 86.7 | 98.5 |
Who owns DAY BROOK VILLAGE SENIOR LIVING, and what chain is it in?
DAY BROOK VILLAGE SENIOR LIVING is registered with CMS as Non profit - Corporation, operates under the legal business name HOLYOKE RETIREMENT COMMUNITY, INC. and belongs to the INTEGRITUS HEALTHCARE chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | INTEGRITUS HEALTHCARE INC | since 09/01/2022 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC | since 02/01/2022 |
| CORPORATE DIRECTOR | JONES, WILLIAM | since 05/12/2017 |
| CORPORATE OFFICER | GINGRAS, MARCIE JO, JONES, WILLIAM | since 05/12/2017 |
| OPERATIONAL/MANAGERIAL CONTROL | INTEGRITUS HEALTHCARE INC, INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC, KAZI, FAHIM, WALTON, DANE | since 02/01/2022 |
| ADP OF THE SNF | INTEGRITUS HEALTHCARE INC, INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC, GINGRAS, MARCIE JO, JONES, WILLIAM, KAZI, FAHIM, WALTON, DANE | since 02/01/2022 |
Were you or a family member harmed at DAY BROOK VILLAGE SENIOR LIVING?