CARE ONE AT REDSTONE

CCN 225299 · 135 BENTON DRIVE OPERATING COMPANY, LLC · For profit - Limited Liability company · CAREONE chain · 254 certified beds · Hampden · MA


CARE ONE AT REDSTONE is a 254-bed nursing home in EAST LONGMEADOW, Massachusetts. CMS has certified it for Medicare and Medicaid since 1987-05-28. It averages 186.8 residents a day.

What harm was found in the violations cited at CARE ONE AT REDSTONE?

CMS lists 51 health-inspection deficiencies for CARE ONE AT REDSTONE since 2023-02-07, 31 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-03-31.

Survey dateTagDeficiencySeverity
2026-03-31F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.D
2025-10-22F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.G
2025-08-20F0604, F0658, F0687, F0690, F0800, F0880Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide appropriate foot care. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. / Provide and implement an infection prevention and control program.D
2025-08-20F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.B
2025-06-25F0580, F0755, F0760Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Ensure that residents are free from significant medication errors.D
2025-04-03F0580, F0755Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D
2024-06-06F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F
2024-06-06F0580, F0658, F0697Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide safe, appropriate pain management for a resident who requires such services.E
2024-06-06F0552, F0645, F0657, F0685, F0699, F0756, F0760, F0761, F0773, F0842Ensure that residents are fully informed and understand their health status, care and treatments. / PASARR screening for Mental disorders or Intellectual Disabilities / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Assist a resident in gaining access to vision and hearing services. / Provide care or services that was trauma informed and/or culturally competent. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Ensure that residents are free from significant medication errors. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-01-17F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2023-11-06F0622, F0623Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. / Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.E
2023-02-07F0684, F0686, F0692Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide enough food/fluids to maintain a resident's health.G
2023-02-07F0725, F0909Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.F
2023-02-07F0623, F0625, F0656, F0690, F0726, F0755, F0758, F0804Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. / Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. / Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E
2023-02-07F0584, F0655, F0660, F0687, F0689, F0761, F0842Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Plan the resident's discharge to meet the resident's goals and needs. / Provide appropriate foot care. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D

Why was CARE ONE AT REDSTONE fined?

DateTypeAmount
2025-10-22Fine$16,720

How is CARE ONE AT REDSTONE staffed relative to the MA average?

MeasureThis facilityMA average
Total nurse staffing hours per resident per day3.496633.86193
Total nursing staff turnover (%)46.838.2
Average number of residents per day186.898.5

Who owns CARE ONE AT REDSTONE, and what chain is it in?

CARE ONE AT REDSTONE is registered with CMS as For profit - Limited Liability company, operates under the legal business name 135 BENTON DRIVE OPERATING COMPANY, LLC and belongs to the CAREONE chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTTHCI OF MASSACHUSETTS, LLCsince 07/01/2003
5% OR GREATER INDIRECT OWNERSHIP INTERESTCARE REALTY, LLC, DES-I 2016 GRAT, STRAUS, DANIELsince 04/30/2002
W-2 MANAGING EMPLOYEEBARUCH, DAVIDsince 12/01/2021
CORPORATE OFFICERBARUCH, DAVIDsince 12/01/2021
OPERATIONAL/MANAGERIAL CONTROLHEALTHBRIDGE MANAGEMENT LLCsince 07/01/2003

Were you or a family member harmed at CARE ONE AT REDSTONE?