AGAWAM WEST REHAB AND NURSING

For profit - Limited Liability company · STERN CONSULTANTS chain · 164 certified beds · CCN 225253 · AGAWAM WEST REHAB AND NURSING LLC · Hampden · MA


AGAWAM WEST REHAB AND NURSING is a 164-bed nursing home in AGAWAM, Massachusetts. CMS has certified it for Medicare and Medicaid since 1976-05-01. It averages 122.2 residents a day.

What harm was found in the violations cited at AGAWAM WEST REHAB AND NURSING?

CMS lists 31 health-inspection deficiencies for AGAWAM WEST REHAB AND NURSING since 2023-04-26, 21 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2025-10-15.

Survey dateTagDeficiencySeverity
2025-10-15F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G
2025-09-15F0814Dispose of garbage and refuse properly.F
2025-09-15F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E
2025-09-15F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D
2025-05-15F0552, F0689, F0700, F0760, F0842Ensure that residents are fully informed and understand their health status, care and treatments. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. / Ensure that residents are free from significant medication errors. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2025-03-26F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2024-07-16F0578, F0580, F0640, F0646, F0676, F0693, F0695, F0791, F0812, F0842, F0880Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. / Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. / Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide or obtain dental services for each resident. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program.D
2023-04-26F0761, F0883Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Develop and implement policies and procedures for flu and pneumonia vaccinations.E
2023-04-26F0554, F0584, F0641, F0656, F0679, F0740, F0756, F0758Allow residents to self-administer drugs if determined clinically appropriate. / Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide activities to meet all resident's needs. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D

How is AGAWAM WEST REHAB AND NURSING staffed relative to the MA average?

MeasureThis facilityMA average
Total nurse staffing hours per resident per day3.590213.86193
Total nursing staff turnover (%)31.638.2
Average number of residents per day122.298.5

Who owns AGAWAM WEST REHAB AND NURSING, and what chain is it in?

AGAWAM WEST REHAB AND NURSING is registered with CMS as For profit - Limited Liability company, operates under the legal business name AGAWAM WEST REHAB AND NURSING LLC and belongs to the STERN CONSULTANTS chain.

RoleOwnerAssociation date
5% OR GREATER DIRECT OWNERSHIP INTERESTFRIEDMAN, SHANAsince 10/16/2023
DIRECT OWNERSHIP INTERESTBEATTY, BRITTANY, FRIEDMAN, BENJAMINsince 10/16/2023
5% OR GREATER INDIRECT OWNERSHIP INTERESTCOM FAMILY TRUSTsince 10/16/2023
INDIRECT OWNERSHIP INTERESTMILLMAN, CHAIM, NEWHOUSE, ERICsince 10/16/2023
MANAGING CONTROL - GOVERNING BODYASHKAR, RAMI, ERBLICH, AVRAHAM, MILLMAN, CHAIM, NEWHOUSE, ERIC, SHEPS, BORUCHsince 10/16/2023
CORPORATE OFFICERMILLMAN, CHAIMsince 10/16/2023
OPERATIONAL/MANAGERIAL CONTROLETN FAMILY HOLDINGS LLC, STERN THERAPY CONSULTANTS LLC, TLCO HOLDINGS LLC, ASHKAR, RAMI, BEATTY, BRITTANY, ERBLICH, AVRAHAM, FRIEDMAN, BENJAMIN, IANACONE, DAVID, MILLMAN, CHAIM, NEWHOUSE, ERIC, PLEW, ANDREA, SHEPS, BORUCHsince 10/16/2023
TRUSTEE OF THE SNFMILLMAN, CHAIM, NEWHOUSE, ERICsince 10/16/2023
ADP OF THE SNFAGAWAM WEST PROPCO LLC, COM FAMILY TRUST, E NEWHOUSE FAMILY TRUST, ETN FAMILY HOLDINGS LLC, STERN THERAPY CONSULTANTS LLC, T NEWHOUSE FAMILY TRUST, TLCO HOLDINGS LLC, TLM FAMILY TRUST, ASHKAR, RAMI, BEATTY, BRITTANY, ERBLICH, AVRAHAM, FRIEDMAN, BENJAMIN, IANACONE, DAVID, MILLMAN, CHAIM, NEWHOUSE, ERIC, PLEW, ANDREA, SHEPS, BORUCH, STERN, BEZALELsince 07/30/2025

Were you or a family member harmed at AGAWAM WEST REHAB AND NURSING?