Penacook Place, Inc

CCN 225376 · PENACOOK PLACE, INC. · Non profit - Church related · COVENANT HEALTH chain · 160 certified beds · Essex · MA


Penacook Place, Inc is a 160-bed nursing home in HAVERHILL, Massachusetts. CMS has certified it for Medicare and Medicaid since 1990-07-01. It averages 101.8 residents a day.

What harm was found in the violations cited at Penacook Place, Inc?

CMS lists 26 health-inspection deficiencies for Penacook Place, Inc since 2023-03-20, 9 of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is G; the most recent health inspection was 2026-01-20.

Survey dateTagDeficiencySeverity
2026-01-20F0607, F0609Develop and implement policies and procedures to prevent abuse, neglect, and theft. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D
2025-04-29F0760Ensure that residents are free from significant medication errors.G
2024-05-08F0656, F0677, F0684, F0695, F0698Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide safe and appropriate respiratory care for a resident when needed. / Provide safe, appropriate dialysis care/services for a resident who requires such services.D
2023-12-12F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D
2023-03-20F0550, F0656, F0812, F0880, F0947Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. / Provide and implement an infection prevention and control program. / Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.E
2023-03-20F0552, F0609, F0677, F0686, F0689, F0692, F0693, F0695, F0744, F0825, F0842Ensure that residents are fully informed and understand their health status, care and treatments. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. / Provide enough food/fluids to maintain a resident's health. / Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. / Provide safe and appropriate respiratory care for a resident when needed. / Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. / Provide or get specialized rehabilitative services as required for a resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D
2023-03-20F0641Ensure each resident receives an accurate assessment.B

Why was Penacook Place, Inc fined?

DateTypeAmount
2025-04-29Fine$10,868

How is Penacook Place, Inc staffed relative to the MA average?

MeasureThis facilityMA average
Total nurse staffing hours per resident per day3.758843.86193
Total nursing staff turnover (%)39.038.2
Average number of residents per day101.898.5

Who owns Penacook Place, Inc, and what chain is it in?

Penacook Place, Inc is registered with CMS as Non profit - Church related, operates under the legal business name PENACOOK PLACE, INC. and belongs to the COVENANT HEALTH chain.

RoleOwnerAssociation date
W-2 MANAGING EMPLOYEECASTILLO, NICOLEsince 05/18/2018
CORPORATE DIRECTORBELL, MICHAELsince 10/20/2020
CORPORATE OFFICERDELANEY, JOHN, MASYS, CAITLIN, MORTIMER, THOMAS, RIOPELLE, JUDITHANN, SARRO, JOHN, SHAW, GREGORYsince 01/01/2012

Were you or a family member harmed at Penacook Place, Inc?