ANDOVER MANOR REHAB AND NURSING
ANDOVER MANOR REHAB AND NURSING, in ANDOVER, Massachusetts, holds 174 certified beds and has been certified for Medicare and Medicaid since 1987-02-20, averaging 125.3 residents a day.
Has ANDOVER MANOR REHAB AND NURSING been cited for violations?
CMS lists 51 health-inspection deficiencies for ANDOVER MANOR REHAB AND NURSING, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-01-15.
| Survey date | Tag | Deficiency | Severity |
|---|---|---|---|
| 2026-01-15 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| 2026-01-15 | F0550, F0585, F0656, F0677, F0695, F0761, F0791, F0808, F0825, F0842, F0880, F0908 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide safe and appropriate respiratory care for a resident when needed. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide or obtain dental services for each resident. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. / Provide or get specialized rehabilitative services as required for a resident. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. / Provide and implement an infection prevention and control program. / Keep all essential equipment working safely. | D |
| 2025-01-09 | F0550, F0656, F0658 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure services provided by the nursing facility meet professional standards of quality. | E |
| 2025-01-09 | F0578, F0583, F0600, F0609, F0637, F0641, F0655, F0657, F0660, F0677, F0686, F0690, F0725, F0740, F0804, F0809, F0842 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. / Keep residents' personal and medical records private and confidential. / Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. / Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. / Assess the resident when there is a significant change in condition / Ensure each resident receives an accurate assessment. / Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted / Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. / Plan the resident's discharge to meet the resident's goals and needs. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate pressure ulcer care and prevent new ulcers from developing. / Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. / Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. / Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| 2024-01-17 | F0656, F0740, F0759, F0761 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure each resident must receive and the facility must provide necessary behavioral health care and services. / Ensure medication error rates are not 5 percent or greater. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E |
| 2024-01-17 | F0550, F0552, F0585, F0658, F0677, F0684, F0692, F0756, F0758, F0760, F0808 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. / Ensure that residents are fully informed and understand their health status, care and treatments. / Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. / Ensure services provided by the nursing facility meet professional standards of quality. / Provide care and assistance to perform activities of daily living for any resident who is unable. / Provide appropriate treatment and care according to orders, resident’s preferences and goals. / Provide enough food/fluids to maintain a resident's health. / Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Ensure that residents are free from significant medication errors. / Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D |
| 2024-01-17 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | C |
| 2024-01-17 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B |
| 2023-09-27 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
How is ANDOVER MANOR REHAB AND NURSING staffed relative to the MA average?
| Measure | This facility | MA average |
|---|---|---|
| Total nurse staffing hours per resident per day | 3.79529 | 3.86193 |
| Total nursing staff turnover (%) | 47.0 | 38.2 |
| Average number of residents per day | 125.3 | 98.5 |
Who owns ANDOVER MANOR REHAB AND NURSING, and what chain is it in?
ANDOVER MANOR REHAB AND NURSING is registered with CMS as For profit - Limited Liability company, operates under the legal business name ANDOVER MANOR REHAB AND NURSING LLC and belongs to the STERN CONSULTANTS chain.
| Role | Owner | Association date |
|---|---|---|
| 5% OR GREATER DIRECT OWNERSHIP INTEREST | FRIEDMAN, SHANA | since 10/16/2023 |
| DIRECT OWNERSHIP INTEREST | BEATTY, BRITTANY, FRIEDMAN, BENJAMIN | since 10/16/2023 |
| 5% OR GREATER INDIRECT OWNERSHIP INTEREST | COM FAMILY TRUST | since 10/16/2023 |
| INDIRECT OWNERSHIP INTEREST | MILLMAN, CHAIM, NEWHOUSE, ERIC | since 10/16/2023 |
| MANAGING CONTROL - GOVERNING BODY | ERBLICH, AVRAHAM, HERNANDEZ, AMANDA, MILLMAN, CHAIM, NEWHOUSE, ERIC, SHEPS, BORUCH | since 10/16/2023 |
| OPERATIONAL/MANAGERIAL CONTROL | ETN FAMILY HOLDINGS LLC, TLCO HOLDINGS LLC, BEATTY, BRITTANY, ERBLICH, AVRAHAM, FRIEDMAN, BENJAMIN, GAUTHIER, SUSAN, HERNANDEZ, AMANDA, MILLMAN, CHAIM, PLEW, ANDREA, SHEPS, BORUCH | since 10/16/2023 |
| TRUSTEE OF THE SNF | MILLMAN, CHAIM, NEWHOUSE, ERIC | since 10/16/2023 |
| ADP OF THE SNF | ANDOVER MANOR PROPCO LLC, COM FAMILY TRUST, E NEWHOUSE FAMILY TRUST, ETN FAMILY HOLDINGS LLC, T NEWHOUSE FAMILY TRUST, TLCO HOLDINGS LLC, TLM FAMILY TRUST, BEATTY, BRITTANY, ERBLICH, AVRAHAM, FRIEDMAN, BENJAMIN, GAUTHIER, SUSAN, HERNANDEZ, AMANDA, MILLMAN, CHAIM, NEWHOUSE, ERIC, PLEW, ANDREA, SHEPS, BORUCH, STERN, BEZALEL | since 10/16/2023 |
Were you or a family member harmed at ANDOVER MANOR REHAB AND NURSING?