Oaks, The

CCN 225328 · NEW BEDFORD MEDICAL INVESTORS, LLC · Bristol · MA · For profit - Limited Liability company · LIFE CARE CENTERS OF AMERICA chain · 122 certified beds


Oaks, The, in NEW BEDFORD, Massachusetts, holds 122 certified beds and has been certified for Medicare and Medicaid since 1989-10-10, averaging 114.3 residents a day.

Has Oaks, The been cited for violations?

CMS lists 14 health-inspection deficiencies for Oaks, The, all of them in the three years to 2026-08-01: the highest scope-and-severity letter on record is E; the most recent health inspection was 2026-03-10.

Survey dateTagDeficiencySeverity
2026-03-10F0695Provide safe and appropriate respiratory care for a resident when needed.E
2026-03-10F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.B
2024-12-12F0756, F0758, F0880Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. / Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. / Provide and implement an infection prevention and control program.E
2024-12-12F0658Ensure services provided by the nursing facility meet professional standards of quality.D
2023-09-12F0908Keep all essential equipment working safely.E
2023-09-12F0580, F0583, F0641, F0656, F0761, F0770, F0842Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. / Keep residents' personal and medical records private and confidential. / Ensure each resident receives an accurate assessment. / Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. / Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. / Provide timely, quality laboratory services/tests to meet the needs of residents. / Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D

How is Oaks, The staffed relative to the MA average?

MeasureThis facilityMA average
Total nurse staffing hours per resident per day3.661543.86193
Total nursing staff turnover (%)28.738.2
Average number of residents per day114.398.5

Who owns Oaks, The, and what chain is it in?

Oaks, The is registered with CMS as For profit - Limited Liability company, operates under the legal business name NEW BEDFORD MEDICAL INVESTORS, LLC and belongs to the LIFE CARE CENTERS OF AMERICA chain.

RoleOwnerAssociation date
DIRECT OWNERSHIP INTERESTNEW BEDFORD MEDICAL INVESTORS, LLC, PRESTON, FORRESTsince 02/20/2003
INDIRECT OWNERSHIP INTERESTPRESTON, FORRESTsince 02/20/2003
MANAGING CONTROL - GOVERNING BODYLONG, ZOFIA, MEDEIROS, TAYLER, SILVA, HELENAsince 06/13/2016
CORPORATE DIRECTORFLETCHER, TODD, LAY, LISA, SWANKER, RICHARD, ZIEGLER, JAMESsince 01/01/2022
CORPORATE OFFICERCROSS, CINDY, FLETCHER, TODD, HENRY, TERRY, LAY, LISA, SWANKER, RICHARD, THURMOND, JOAN, ZIEGLER, JAMESsince 02/09/2018
OPERATIONAL/MANAGERIAL CONTROLLIFE CARE CENTERS OF AMERICA, INC., NEW BEDFORD MEDICAL INVESTORS, LLC, HETZLER, JULIANNE, LONG, ZOFIA, MEDEIROS, TAYLER, PRESTON, AUBREY, PRESTON, FORREST, SILVA, HELENAsince 02/20/2003
ADP OF THE SNFLIFE CARE CENTERS OF AMERICA, INC., HETZLER, JULIANNE, PRESTON, FORREST, SILVA, HELENAsince 02/07/2025

Were you or a family member harmed at Oaks, The?